Hotel Emerald Waters Classy

아무래도 위치성 매연과 작은 벌레들은 많지만 방은 깨끗하고 너무 만족스러웠음. 위치가 너무 좋아요

The location and service is incredible! The staff were so friendly and whenever I needed something, they were so quick to help! I had missed breakfast time the first day because I didn’t know it ended at 9:40am. They were so nice that they even sent me breakfast to my room. Would definitely come back!

The room was spacious and comfy. I like the bathtub in the bathroom because I can soak in the warm water after a day of touring outside. The service rendered by the staff is impeccable and excellent. The hotel manager, Justin Nguyen, is very attentive. He helped me arrange my transportation, etc. He talked to the hotel guests politely and patiently in fixing their problems. He is very professional in his job. He can handle the guests with his great experience gained in the hospitality industry. His capability is good enough to be promoted to the management level of the entire company. I will definitely come back to stay at the hotel should I go to Hanoi again. I will highly recommend this hotel to others through social media platforms.

I would say this is one of the best experiences i had in Ha noi . While i was searching for a family stay in ha noi old quarter on tripadvisor, this place showed up with hundreds of positive review, so i picked up with a high expectation ;) . Believe or not, this hotel was for me ! A fresh young staffs running an classy bouquite hotel offer 5 star service and more .. A big applause for management team about the vision , they really know what their core value are, we are feeling home and warm welcomed all the time. Traditional fresh flowers at the lobby, yes attitude in the desk , superb breakfast with ha noi vibe , i cant ask for more ! The location my gosh, you are in the center of everything! I definitely come back here if you still keep it up ! Thank you so much for offering what is called “ hospitality “ ! Well done ^^

Right in the heart of the Old Quarter if Hanoi, this hotel is quite lovely. On check-in, we were greeted with refreshments and our bags were taken up to our room. The service was excellent, all staff were very pleasant and helpful. The room had a balcony overlooking the main street below. It was very clean and modern. The breakfast buffet had a wide selection of hot and cold dishes, pastries and fruit. Also included was an order of eggs, so definitely lots to eat. Highly recommended.