One n Only
20 de agosto de 2023
Hotel is quite new, quite clean. There are a few issues. When I just check in hotel manager told me to pay extra 100,000 VND, I ask why. She said there was a glitch on computer and the price listed was mistake, should be higher. I said if the price listed was wrong it was their problems because I had already paid, besides other hotels booking apps also showed the same price. She said you can check in now, but when come back at 2 pm when room was ready then pay extra. I said no. You have to deal with hotel booking app agency, not me.
2nd problems, as almost all hotels in Vietnam have, fake and .is leading photos, showing rooms have windows , but not quite real windows. At night when light turn off, can not see a thing and is in completely darkness can not even see your own fingers in front.
Breakfast is too simple.
I asked to change room with window like what show on web site, I was told not available any more, but on web site it shows still available.
Manager, then show me the room in front which has real window, and asked for $1,800,000 VND/ night pay directly to hotel. What a big joke. He then show me his other hotel opposite at over prices rates too for poor conditions hotel.
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