Hanoi Boutique House

.: El hotel es rentable, el ambiente es hermoso y las habitaciones están limpias. Me gusta especialmente el camarero de la recepción que puede comunicarse en chino. No solo es entusiasta, sino que también se preocupa por los huéspedes en cada detalle. y está dispuesto a ayudar a los huéspedes a reservar billetes y llamar taxis. Recomendaré este hotel a mis amigos y colegas para alojarse en la Bahía de Halong.

Hotel is in the middle of the old quarter with people selling food and chopping up meat at the front of the building! No cars allowed on this street so have to be dropped off at the beginning of the street and walk to the hotel. No lift and stairs are steep but the lovely guy at reception carried my huge and heavy bag up the two flights of stairs. Area is noisy and no sound proof. Woken up at 7am by loud noises and also karaoke singing can be heard late into the night. Room has no glass on bathroom window which is small and high but opens up to the corridor or the hotel (strange)!  Bed was comfortable. Exceptional service from hotel reception. 

Very friendly guy working hard at reception. More than makes up for lack of amenities in the description on Trip.com Motorcycle traffic jams right at the door and up and down the street. FYI so you can prepare yourself. Overall nice stay. This was during Tet celebrations after all. Great experience.

Best customer service at any hotel I’ve stayed at in Vietnam. Owner is super friendly and helpful- ended up helping my party get a bus to Cat Ba and gave us a lot of information on the different cruises for Ha Long Bay. Room was clean and had everything I needed, I was even upgraded to a room with a balcony.

Very good location & value for money.

Very good and good service