Crescendo Limitless Style

Amenities all good, complete and working. Cleanliness can be improve. But service was very badddd! Not respond to my request despite already informed few days ahead. No any information on how to get into the building. Mind you it was mention front desk is available 24hour however when we arrived, no one to attend us. Not even answering the call and replying my WhatsApp. Only reply after we keep spamming the call with ‘yes you can enter the building’ without any passwords given. Ask me to guess is it!! We finally able to go inside after almost an hour in very freaking hot Hanoi weather with the help from the resident there. Fortunately someone is going out then we can go inside. Only empty front desk welcome us. Haha Then only told us to take the master key to the room on the front table. Only like that with no apologize offered. I don’t mind if the owner simply text us earlier on how to get inside, room number, password and all. However, she/he failed to do that. Better to book hotel rather than staying here

とても快適な滞在が出来ました。 部屋は綺麗で設備も充実していました。 立地は観光客がよく宿泊するエリアとは異なりますが、Grab Car/bikeで簡単にアクセスできるので、気になりませんでした。 また、オーナーには柔軟なサービスを提供していただきました。 PDFデータを印刷したい旨を相談したら、ホテルにコピー機がないとのことで、外で代わりに印刷していただきました。おかげさまで無事に旅を続けられ、非常に感謝しています。 お勧めできるホテルです。ハノイに行く際はいかがでしょうか。