Hanoi Center View Hotel and Spa

整體的設施比較陳舊，房間也比較小，離老城區很近，下樓就是老城區，在老城區中心裏面，吃喝有都很方便

Title: Misleading, Miserable, and Overrated — Avoid at All Costs I’ve stayed in dozens of hotels across Hanoi, and this was by far the worst experience. Calling it a “hotel” is a joke — it’s barely a hostel. The room was tiny, damp, and reeked of mildew. Everything felt wet, from the sheets to the walls. The service? Nonexistent. Staff were either absent or indifferent, and basic requests were ignored. What’s even more outrageous is the rating. 8.6 on Trip.com? That’s beyond comprehension. This place doesn’t deserve more than a 4, and that’s being generous. To make matters worse, the hotel name and address didn’t match what was advertised online — a bait-and-switch that borders on fraud. If you value comfort, honesty, and basic hygiene, steer clear. Hanoi has plenty of great places — this is not one of them.

The male receptionist is polite and speaks English well, which makes it easy to ask questions and voice concerns. Since the hotel is close to everything, our tour is very convenient.

The receptionist is terrible. Left all our passport on the table and disappear for 15 minutes not back. Also quite disorganise.

Really not as expected. The picture was by far better than reality. They did not even cleaned the room.

Everything was perfect: the hotel was spotless, the and the staff incredibly kind and helpful. A truly enjoyable stay – highly recommended!