La Sinfonia Majesty Hotel and Spa

Things look tired at close up, the bar is not well operate. Very limited selection for breakfast. Moldy and moisture inside.

The hotel was located just next to Hoan Kiem Lake, which made it easy to catch all the bustle in the surroundings on the weekend and to explore the Old Quarter. I was particularly impressed by the service provided by the hotel staff, who were proactive in offering their help, often going to great lengths to make things happen. The room I was given was luxurious and clean, with a beautiful balcony to boot. The skybar and restaurant offered a beautiful nightview as well. Surely worth at least a night if you are ever in Hanoi.

📍 Location: Perfect spot! Loved walking around the lake — such a refreshing and serene spot. Right downstairs, you can enjoy whatever fresh fruit you like, and it’s just a quick walk to anywhere in the Old Quarter. Hailing a Grab is easy, making it convenient to explore the city or get around 🛏️ Room: Comfortable and cozy with a refreshing shower ☕ Coffee pods: Delicious local flavor to brighten each morning 🌿 Balcony: Small but perfect for fresh air and sunset views 🖤 Blackout curtains: Blocked out all light — great for quality sleep 🔇 Soundproofing: Did the job well, peaceful even with city vibes outside ⏰ Checkout: Flexible timing, appreciated that they honored our preference 🤝 Staff & Regional Director: Friendly, professional, and genuinely welcoming — made the stay feel special. We had a small miscommunication during our stay, but it was resolved swiftly and promptly, reflecting their excellent customer care. They also provided helpful recommendations to enhance our visit. Overall, a relaxing and adventurous stay. Highly recommend for a lakeview escape with all the comforts!

Fabulous hotel in an amazing location, the staff are wonderful and so helpful. Breakfast is tasty, and the rooms are chic and comfortable. Enjoy a cocktail on the rooftop and relax!

Service is excellent. Location is good, easy access to old quarters. The only thing is that the lighting in corridors and rooms is quite dim, would be perfect if lights are brighter.

Very good services, nice view and food.