MoonLight Tay Ho

Good convenient place. But there’s no dinner or food around, except for coffee shops that sell coffee and tea. On the second booking I made, they messed up my booking by mistakenly deleted my booking and said it’s full. I had to negotiate with them for a long time. Lucky that a customer happened to be leaving and helped me out.

When we coming on evening alice welcome us with her sweet smile, and we go our room the room very clean got bathtup,heater,washing machine, dining table,sofa tv, microwave,kitchen utensil,frezer, everything good love it. Its just 2km from old quarter view near hoan kiem like go to pagoda just walking. And when we check out early morning 3am just fast our driver havent coming they waiting us. Feel like dont want to leave but we need work again for our next holiday will recoment next time will stay here again

Good location, 30 min away by foot from old Quarter or 15 min by Grab bike, here is better to spend quiet night😁 rather than in tourist area and wake up with a nice lake view🫶🏼 The apartment has all the amenities that you need during your stay! (Just in bathroom was water leaking and floor was always wet, hope it can be fixed in future) The staff is friendly and helpful (Alice, Tracy, Liam) good job 👍🏻

The hotel is pretty amazing. We stayed in a one bedroom apartment with a washer/dryer. Its pretty convenient for us. The hotel is in a great location as well. Walking distance to everything. The price is okay, for us it wasnt too bad we enjoyed our stay. We arrived there at around 11PM and the receptionist, Alice is amazing. To be grerted enthusiastically is good. She was able to provide us a lot of information. The guy who helped us check out, Liam is amazing as well. Such a pretty good guy. They both always have a smile on their face which made the stay amazing. Thank you so much, Alice and Liam!!!

amenities were nice, and location is alright. it’s about 15 minutes away from lotte mall westlake. however there’s definitely something up with the room i was given. the air was extremely dusty (my phone screen would be covered in dust if i left it in the room for an hour) and when i asked if i could change rooms, the staff just said it’s either because of the air in hanoi (my room windows were always closed) or the blanket linen (which doesnt seem right cos it must have been disintegrating by the second). the dust affects your kettle water, so i gave up boiling water after that. they offered to “check” but they just seemed to do a regular room clean and the problem persisted anyway. no follow up was done as well. the final straw was when the power tripped 7 times in a row on a single night, and another 7-8 times the next morning. it’s really a shame because the washing machine was great. a real plus for this place. but the amount of dust and lack of any action or compensation by the hotel was just shocking.

Never have problems, they do nth besides giving you the key or ask you if u are stupid enough to cause the problem.