Hoteles Yitel en Hangzhou

酒店的優點是地處杭州繁華地段，酒店周圍各種餐館林立，距西湖五公園步行五分鐘。酒店前台服務熱情，客房衞生也非常乾淨，特別是洗澡的淋雨，出水量巨大，是我住過的所有酒店出水量最好的，非常值得誇讚。酒店客房的所有燈光包括窗簾都是智能的，這個比較前衞，建議酒店能在客房中添加使用説明，這樣對長者使用會有很好的幫助。另外客房洗手枱的水龍頭設計不合理，使用時水老濺到池子外面，希望有所改進，以後來杭州還會下榻此酒店。

Subject: Commendation for the Excellent Service at HeYi Hotel Hangzhou East Station Dear Management of HeYi Hotel Hangzhou East Station, I am writing this letter to express my heartfelt appreciation for the outstanding service I experienced during my recent stay at your hotel. As a first-time visitor to Hangzhou and a guest at HeYi Hotel, I was immediately struck by the warm and inviting atmosphere that seemed to echo the exceptional experience we had previously enjoyed at the HeYi Hotel in Yangzhou. Upon checking in, I took the opportunity to share some suggestions with your front desk staff, hoping to contribute to an even more delightful guest experience. To my delight, the two young ladies and one gentleman attending the desk listened attentively to every point I made, displaying genuine interest and professionalism. Their willingness to engage and consider feedback is a testament to the high standards of service that HeYi Hotels are known for. It is rare to find such attentive and receptive staff members, and it left a lasting impression on me. The dedication and enthusiasm exhibited by your team truly embody the spirit of hospitality that defines HeYi Hotels. It is clear that the culture of excellence starts from the top and permeates every level of your organization. In addition to the commendable customer service, I must also mention how comfortable and clean my room was, as well as the convenient amenities provided throughout the hotel. These aspects further enhanced my overall stay and solidified my positive perception of HeYi Hotels. I want to extend my sincere gratitude to the entire team at HeYi Hotel Hangzhou East Station for making my visit memorable. I look forward to returning and experiencing the same level of excellence in the future. Please pass on my compliments to all the staff involved, especially the front desk personnel who made me feel so welcome. Once again, thank you for a wonderful stay. Warm regards, [630jicongPeng]

Las habitaciones eran muy espaciosas (pero sin ventanas). La ubicación era estupenda, estaba a unos 10 minutos a pie del Lago del Oeste (que era precioso) y a unos 10-15 minutos a pie del distrito comercial y de la vida nocturna a lo largo de Yan'an Road. Si eso está demasiado lejos, también hay otro complejo comercial justo detrás del hotel para mayor comodidad. La cama era cómoda y la habitación contaba con todas las comodidades necesarias, sin embargo, la habitación no tenía ventana. El hotel incluso ofreció un regalo de despedida al realizar la salida, lo cual fue agradable e inesperado.