Elan Hotel (Hangzhou West Lake Hefang Street Jiangcheng Road)

Room is clean and all amenities provided. Even had English movies on the TV. Super friendly reception guy. The local market is just a 10 min walk from the hotel.

The staff here were incredibly friendly and helpful! Our room was excellent—clean and comfortable—and we especially appreciated the free laundry service, even though there was only one washing machine, so timing was a bit of a gamble. The location is absolutely ideal. One thing we weren’t quite used to was the fully transparent bathroom. However, when we requested an extra bedsheet to cover the door for privacy, the staff promptly assisted, which we really appreciated. The room looked exactly like the photos on their page! It matched our expectations perfectly, making us feel immediately comfortable and assured in our choice.

Amazing room so clean and always change amenities everyday, though i can speak chinese a little but the reception really warm to help me. So warm to be here 谢谢

Good location, walking distance to hefangjie. Overall, nice facilities. Supermarket nearby.

住怡萊挺放鬆愉快的。 前台小哥為了讓我們住的放心安心，先給看了預訂的房型，滿意之後周到的給辦理入住。房間很乾凈寬敞，採光很好，床品乾淨，燈光柔和，感覺很舒適。

來杭州辦事，選了這家酒店還蠻好的，前台服務態度很好，熱心給我選了滿意的房間，睡得香。離別的時候也温暖告別，很暖心。