XIANGHU XIAOYAO MANOR

The villa name says it’s all. Staying 2 nights is definitely insufficient. Prior to check in, I did request hotel to do simple deco for our room as it was his birthday during our stay. Not only that they left a fresh bouquet of flowers, they also delivered a big cake to our room. My booking included one free activity which we had was flower arrangement and one free hanfu rental. The hotel surrounding is very peaceful. Breakfast spread is good. The hotel is an awesome wedding spot. Thank you very much for a memorable stay

This place is really beautiful. And it's close to Xiang Lake which I think is worth visiting besides the famous West Lake. We had a very comfortable stay there. Rooms are clean n spacious. But their central warming system turned the place really warm during the night. So much so we have to open the window to let cold air in to cool the room. The air conditioning can't cool it down enough. For service I'll give it 4 stars given this is 5 star hotel. So I have higher expectation. The counter staff when we checked in that night did not give a good first impression. She wasn't rude n in fact was courteous in her words but I couldn't feel it in her tone or body language, something like coming out of a robot. I felt that in other service staff in other places too. But fortunately the other staff we encountered the next day wasn't like this. We can feel the warmth in their tone. And the next day during breakfast, there is no service at all. No one to bring us to the table. No one to clear our table. Nor anyone asked if we want any drink. The two staff in the restaurant stick together n stand around a pillar n will move together once in a while to clear tables after a table left. Otherwise they will stand there chatting. So, except a little service lapses, this hotel is definitely worth staying when you are in Hangzhou.

This hotel offers the prefect combination of a good location, delicious food, and beautiful accommodations that will elevate your entire experience. A strategically located within the mountains with easy access to local attractions, and vibrant neighborhoods,ensuring you make the most of your visit.

Amazing resort, this is the most beautiful resort i have ever been. Whenever you look, everything is beautiful, it is like painting. Location is a bit remote, but it is perfect for us who came to relax. The lake is also beautiful and peaceful, not touristy and crowded place. We have a great time walking around the lake with our daughter. The staff in this hotel are all very helpfull. And i want to say thank you to Ida, the staff who came to fix our TV. We wanted to try some local food and it was night already and our daughter was tires, but we were having trouble ordering food in Mei Tuan because we don't have chinese phone number. Ida helped us trying to figure out how, even ordered and delivered it for us. Thank you for the help, Ida ! Once is not enough, we will definitely back to this resort again !!

I really love the stay at xianghu xiaoyao manor. It was a good break away from the city. Although the location may not be that convenient, this is what made the stay special. Room was clean and hotel was great. The hotel staff is very prompt and friendly, credit to 向前 who served us! Overall it was a great experience and will love to be back again

Very beautiful and private hotel, away from the touristy area. Just beside a lake which is great for a slow stroll around + sunset view and it’s not overly crowded. Concierge is very helpful whenever we arrive or leave the hotel by cab. We also got a room upgrade for a bigger room, enjoyed the space v much (thank you!) Gym is very nicely decorated and maintained with a nice garden view. Hotel lobby is gorgeous. Only complaint is that the playroom does not feel v clean/well maintained (there was a used tissue near the sandpit that was still there the next day) - v stark contrast to the rest of the hotel. Breakfast was decent, enjoyed the scallion oil noodle at the noodle station