Yitel (Hangzhou East Railway station)

Reservé este lugar porque está cerca de la estación Este. Hay una estación de metro a 600 metros del hotel, salida G de la estación de tren Este (estación East Square), es muy conveniente para ir a cualquier parte. tome un tren en la estación Este, también puede caminar debajo de la estación de metro Vaya a la entrada de la estación este y entre por la puerta de venta de boletos. El hotel es fácil de encontrar al costado de la carretera. Las ventanas están cerradas. El servicio de recepción también es muy bueno. Hay agua mineral gratuita en el pasillo del piso. La próxima vez que vaya a Hangzhou, el servicio de entrega a la habitación será muy conveniente. Daré prioridad a quedarme aquí. ¡Recomendado!

My second time check in good service

Subject: Commendation for the Excellent Service at HeYi Hotel Hangzhou East Station Dear Management of HeYi Hotel Hangzhou East Station, I am writing this letter to express my heartfelt appreciation for the outstanding service I experienced during my recent stay at your hotel. As a first-time visitor to Hangzhou and a guest at HeYi Hotel, I was immediately struck by the warm and inviting atmosphere that seemed to echo the exceptional experience we had previously enjoyed at the HeYi Hotel in Yangzhou. Upon checking in, I took the opportunity to share some suggestions with your front desk staff, hoping to contribute to an even more delightful guest experience. To my delight, the two young ladies and one gentleman attending the desk listened attentively to every point I made, displaying genuine interest and professionalism. Their willingness to engage and consider feedback is a testament to the high standards of service that HeYi Hotels are known for. It is rare to find such attentive and receptive staff members, and it left a lasting impression on me. The dedication and enthusiasm exhibited by your team truly embody the spirit of hospitality that defines HeYi Hotels. It is clear that the culture of excellence starts from the top and permeates every level of your organization. In addition to the commendable customer service, I must also mention how comfortable and clean my room was, as well as the convenient amenities provided throughout the hotel. These aspects further enhanced my overall stay and solidified my positive perception of HeYi Hotels. I want to extend my sincere gratitude to the entire team at HeYi Hotel Hangzhou East Station for making my visit memorable. I look forward to returning and experiencing the same level of excellence in the future. Please pass on my compliments to all the staff involved, especially the front desk personnel who made me feel so welcome. Once again, thank you for a wonderful stay. Warm regards, [630jicongPeng]

Enjoyed the experience here in Yitel. Very convenient and nearer to the airport. Would recommend to stay here!

1. Location is good if you are taking the High speed rail. A little fat from XiHu scenic area about 10km but no issue if taking Didi. 2. Hotel is clean though a bit aged. Small details like replacing the worn notepad or beverage tray will help. 3. Breakfast is good with varieties

Quality service, conveniently located (walkable from the east entrance/exit of the Hangzhoudong train station) and despite the centralised air-conditioning we had a comfortable stay.