Canopy by Hilton Hangzhou Jinsha Lake Hotel

This hotel is an absolute gem and is in the heart of Hangzhou. The atmosphere and vibe is like you’re out of Hangzhou and was really so relaxing. Check in was smooth, thank you to Julie at the front desk, she was sweet, kind and informative. My room was clean and tidy, I loved the shower room. The bed comfy and the view spectacular!! I enjoyed breakfast and walked around the lake afterwards. It’s a really buzzing and beautiful place to rest at. I think if it had a pool it would have completed the luxurious feel! Either way, I will be back for staycations here, I felt warm and welcome. Upon check out, the three ladies at the front desk yesterday was also so warm and cheerful, I’m so sorry that I didn’t catch their names as I was rushing out. Everyone I encountered were proficient in English, so it was easy to communicate. Also I had already booked with breakfast but I loved their little light breakfast bag idea, it was so cool! I’ll try it next time!

Nice location; the hotel provided good service during my stay. Nice environment, highly recommended. Thank you.

The hotel is conveniently located next to the Line1 Metro station, which means very easy to travel.The room itself was very comfortable, clean and well equipped with a modern standard, the bathroom was really nice. Great breakfast for a good start in the day. The staff were incredibly friendly and very helpful, particularly appreciate Zoey's service, catered to any requests I had! Great cost performance,I would definitely stay again.