The East Hotel

Hotel is located not far from Xihu (15-20 mins DiDi ride depending on traffic conditions)which is the main attraction in Hangzhou. There are also a few highly rated restaurants on Dianping within walking distance from the hotel. Rooms are spacious and clean. The only flaw is that the air conditioning is centrally managed so guests are unable to adjust the temperature or mode to their liking. The service at the hotel is generally good and helpful. Breakfast is not bad though the options are somewhat restrictive. Overall, we have an enjoyable stay at East hotel and would consider staying there again if we were to visit Hangzhou again.

Staff does not speak english at all. No toiletteries in the bathroom. Breakfast is very poor, only chinese dishes. Do not recommand to international travellers.

Friendly and helpful staff ,just d location a bit far from west lake ,overall is good

Generally speaking the hotel is nice and clean, the layout of the hotel room is quite okay. The light in the bathroom might be a bit too dark, not that many facilities, a tiny fitness room. A bit complicated with checkin process and very strict rules with visitors… The overall experience was positive.

Overall a great hotel, have stayed here before covid. But currently the restaurant is closed, so there is no on site food nor room service available. Breakfast is basic but ok. Rooms are great and to a very high standard. Some staff speak English, so booking taxi etc was painless. Plenty of local restaurant very nearby 20 mins to east station in morning

Staffs are all friendly, nice and helpful. Breakfast is yummy. will definitely come back for my next trip.