HangZhou Linan TuanKou ZhongAn HuiZun Hot-spring Resort

Great place to relax and enjoy hot springs and pools. The resort villas are decent size and clean. There is a selection of pools and hot springs to choose from. It is a large hilly resort so moving about requires using melex shuttle cars. It’s a shame it’s difficult to communicate with the local drivers… on multiple occasions we were not picked up or dropped off at the right stations. There is however an amazing group of interns from Indonesia who deliver excellent quality western standard service. It would be a great idea to place those interns across the resort to improve customer service experience and set a better example and customer focus to the local staff members who unfortunately sometimes lack customer service skills. Currently the international interns are mostly in the restaurants and spa, but they are most needed at the reception, hot springs, pool areas, shuttle service stations.

整個酒店在一個很大的山坳裏，景色確實很美，loft房很舒服，陽台對面就是高山，很開闊，酒店娛樂設施蠻多的，適合親子度假，接駁車很方便，基本是隨叫隨到，酒店裡黃山衹有145公里，可以一路玩過去，臨走還看到了山頂雲霧，前台還給升級了下房型，完美的5.1，會再來.

五一臨時定的行程和酒店，結果意外的驚喜。全別墅式度假酒店，人口密集度低，長假期間滿房也不會擁擠，好幾個温泉點，分散，私密性較高，泳池超預期，每個温泉點都有無邊泳池，早晚泡温泉，白天泡泳池，完美的度假體驗。Loft大陸台上有很大的私湯温泉浴缸也很贊。酒店整體環境也好，前台管家小許服務很棒，反應及時。