HangZhou Linan TuanKou ZhongAn HuiZun Hot-spring Resort

Great place to relax and enjoy hot springs and pools. The resort villas are decent size and clean. There is a selection of pools and hot springs to choose from. It is a large hilly resort so moving about requires using melex shuttle cars. It’s a shame it’s difficult to communicate with the local drivers… on multiple occasions we were not picked up or dropped off at the right stations. There is however an amazing group of interns from Indonesia who deliver excellent quality western standard service. It would be a great idea to place those interns across the resort to improve customer service experience and set a better example and customer focus to the local staff members who unfortunately sometimes lack customer service skills. Currently the international interns are mostly in the restaurants and spa, but they are most needed at the reception, hot springs, pool areas, shuttle service stations.

設施：太適合家庭親子了，大人小孩玩樂設施非常齊全。三個大泳池都帶温泉，特別山景温泉，七個特色温泉一個超級大的無邊泳池，萌寵樂園、農場菜園、積木成、潮玩城、好幾個餐廳、康養和酒吧配套齊全。 衞生：打掃都比較及時，服務也及時 環境：整個度假村都是獨棟別墅依山而建，空氣環境自然都是很好的。裝修都是不錯的，每個房間都有超級大浴缸！ 服務：服務整體都很及時，哪怕暑期房間都是爆滿的！特別餐飲部服務人員都很熱情和及時周到！ 去年就來住了好多天，今年剛放假就立馬來住兩天。假期結束前還會帶娃再來住幾天。據説酒店內馬上新增漂流項目啦！這個項目做得接地氣，也比較成功的。

強烈推薦這家酒店！一進來就被環境驚艷到了！從大堂到房間，從公共區域到户外，每一處都乾淨整潔又美觀。房間佈置温馨舒適，窗外景色超棒，樓下還有超大的花園和泳池，晚上散步、游泳都超愜意，簡直是理想中的度假勝地，下次還來！