Hambleton Hall

Very snowy day. Met at entrance with smiling staff and assisted with coats etc. Lounge warm cosy and relaxing to enjoy champagne and appetisers. The Sunday lunch menu is amazing. So many wonderful flavours on a plate. A named menu for a birthday guest which was greatly appreciated. Very relaxing and all staff very welcoming and helpful. The best venue around for a special treat. Christmas decorations still up and were stunning. Can’t recommend highly enough. Thank you to all.

Well not sure what else to say - we have been staying here for many many years and it remains what it is - one of the best country house hotels in the UK. The style is just right and no where really matches it - the rooms lovely with great furnishing and wonderful bedding. Bathrooms can be small - but all perfect. The dining as the long held Michelin star attests is fab and wonderful personal wine advice from Dominique. Needless to say all the staff are kind, thoughtful and professional. You will have your favorite room or rooms. Of course there are things which one would do differently but that’s a personal matter! Top tips - check out is at 12noon so why not have breakfast in your dressing gown in your room - available until 10am rather than in the dining room which stops at 9.30am! Also check out the beautiful garden and walled veg garden. The heated outdoor pool is warm in the summer. Great local walks. Practicalities Large bottle filtered water in the room All bath room toiletries you would expect by Penhaligon Shortbread biscuits No tea or coffee making facilities in the room - but just order it!

This is one of the most beautiful places to stay. We came here to celebrate our 11th wedding anniversary and could not have been better treated or spoiled by the wonderful staff. The hall is magnificent, and beautifully appointed and the rooms, including the dining room, are extremely comfortable and stylish.

I stayed here for 2 nights with my partner in September as we were attending a wedding nearby. The hotel grounds are stunning, well maintained and beautiful. I couldn’t fault anything. The staff are friendly, welcoming and attentive. Thank you for your hospitality and we will certainly be back whenever we’re next in the area.

We booked an overnight stay for the day after our wedding (our minimoon). We booked The Willow Room which was £595.00 pp incl. breakfast. The room was very well appointed with beautiful views over Rutland Water. Whilst we were very happy with the room, I had to ask for body lotion as there was only one tiny bottle in the room. We also didn’t know where the slippers were (hidden in a drawer) and that was another trip to reception. Neither of these things are ‘major’ but at this price point I would have expected perfection. The evening meal was over seasoned (particularly my husband’s) the wine waiter was rude and was completely unhelpful, e.g. when asking for advice, his manner was somewhat dismissive and he stated, you need to be quick as I have other people to serve….., not the service that I have come to expect from Michelin star establishments. The breakfast (which we had as room service) was average at best, again, over seasoned.. This was not our first visit and would we return? Probably not, alas Hambleton is living on its previous reputation and didn’t make us feel special at all, despite our final bill being almost £1000.00 for a one night’s stay.

Lovely location/property but food or service not up to scratch. I just had my first overnight stay at Hambleton Hall last week with my business partner. We booked a room with dinner included, which was not cheap but what you would expect to pay for a quality luxury experience. We are both regular customers at The Ritz, Claridge's, Scott's Mayfair etc and other London quality eateries/hotels, so understand the joy of good food, wine and impeccable service. The hotel, location and room were amazing and the gardens/setting wonderful. The service and the food though, was not up to expectations for us, sadly. We waited to be served drinks on the terrace upon arrival for a good 10 minutes but in the end had to step inside ourselves to find a server to take our order. I am a vegan but my business partner is not, so he experienced the full menu over dinner. The wine was not poured once during the meal but plonked on the table as the waiters were clearing and setting up empty tables around us before we had finished dining. The crab starter was bland and the salad starter very poor but the rest of the vegan offering was good. The cheese board was extensive but the portions were rationed by the server. We were not asked if we wanted more wine, as the empty bottle sat on the table for ages plus not offered any after dinner drinks. The service was truly terrible over dinner and the atmosphere in the dining area was deathly quiet with zero atmosphere. We retired in the end to the bar area to get away from the servers clearing and setting up tables in the restaurant around us to get an after dinner drink. The barman was busy washing glasses, as we waited 20 minutes to be served, even though the bar was empty, so in the end, we left without drinks. In his reply to my feedback, the owner asked why we didn't just catch his attention but by this time we were a little fed up with a lack of attention to detail. We actually felt like we were an invisible inconvenience with money to spend but no one willing to serve us for it. The scrambled eggs at breakfast were watery and tasteless and the service slow and unenthusiastic. I wanted to talk to the reception staff before we left when paying the bill but she was dealing with checkouts in a very small area that felt like Piccadilly circus. her own words, so I left it to deal with later. I decided to write to the owner NOT for a freebie or refund but to give some honest feedback, rather than write a poor review on here. He wrote back after investigating my feedback projecting with excuses and somewhat dismissing our disappointment as not what others normally say about the hotel and service. This to be honest annoyed me and was not humble or caring, so I am writing the review. It is a beautiful property, a little dated with in my opinion, poor service, inexperienced staff and in our case, on this occasion, over priced and disappointing for the anticipated experience. I would not return for another stay because my compl