Usuario invitado
3 de septiembre de 2024
This hotel misleads potential guests by claiming it is 5-stars whereas in reality it is in urgent need of renovation. It charges 5-star hotel prices, but what you get corresponds to 2 stars. Our room, while incredibly expensive, looked like a bad movie from the 1990s. Quite empty, minimal basic furniture, not even a double bed but two basic-quality beds pushed close to each other. Air-conditioning was NOT working. One day, the electricity was randomly going on and off in our room, with the result that lights, air-conditioning etc kept switching on and off all the time. We asked them to send an electrician to check it, they said they did, and that same night we woke up to the air-conditioning profusely leaking and producing a very loud noise, as if it is about to explode, and of course woke us up in the middle of the night. The place is literally falling apart and nobody seems to care. Moreover, the hotel allows people outside the hotel to make use of the beach loungers, with the result that hotel guests are not guaranteed a spot on the hotel beach, even though this is literally the ONLY good thing about the hotel: access to a nice beach very close to the hotel rooms. Finally, the breakfast and the food at the beach bar was expensive but horrendous quality. Greasy fries, dry sandwiches, horrible coffee. Not only is this experience not worth the absurd amount of money they charge for their 40-year-old facilities, but they are outright lying about being a five-star hotel. Overall - utterly disappointing.
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