Hakone Nanase Formerly Known As Manatei Hakone

The hotel is near the bus station. There 3 bus route to ride to Hakone tourist spots. Staff with good service and the room with private bath. The meal is good and very traditional. There 3 private bath room for free. Love the hotel environment. Very relaxing and comfy. It’s very good and pleasant stay in this hotel. It’s good for family and friends to stay here. The room is spacious and comfy.

Good experience and private hot spring is good Dinner is delicious

本來滿懷期待，真的是大大失望。 定的房間是山景房，有個獨立小温泉。 但是，由於設備老舊，兩扇窗户都漏風。 坐在沙發上能感覺到寒風…… 穿着羽絨服在房間坐了好一會兒… 想想泡個温泉吧，暖暖。沒想到淋浴是冷水！！放了好久還是冷水。 這個時候的心情……… 然後去前台問，前台告訴我忘記説了，説管道遠，要放10幾分鐘才能出熱水… 10幾分鐘……… 我説窗户漏風，好冷 又回覆我説，對，那邊窗户漏風。 我去… 真想罵人… 在我的要求下給了我一個小暖氣 一晚2500的房間，自己真是250了。唉，本來想暖暖的泡個温泉，沒想到各種，不是很推薦

一泊二食。環境清靜。食物超正。最緊要係有靚溫泉。服務員態度超細心。會再次去的

In 2018, I stayed at this hotel and was absolutely amazed. The experience left such a deep impression on me that I couldn’t stop thinking about it. I fondly remembered the beautiful piano and violin performances in the lobby, the delightful room with a private hot spring on the balcony, and the cozy Japanese-style private dining rooms serving exquisite cuisine. At the end of last year, I finally booked another stay, excited to relive the magic. Unfortunately, this time was a letdown. While I couldn’t secure a room with a hot spring, the differences went far beyond that. The room I stayed in was quite ordinary, lacking the charm I remembered. The dining area had changed to standard partitions instead of the intimate Japanese-style rooms, and while the food presentation was still stunning, the flavors were unremarkable, and the portions left me feeling unsatisfied. Sadly, this stay didn’t live up to my cherished memories, and I know I won’t be returning again.

The staff were lovely and the concept of a private onsen in your room was great for a special occasion (we were on our Honeymoon); we also didn’t struggle to use any of the “shared” private onsen (there are three you turn up and lock the door and it is yours for 45 mins). These were slightly bigger than the private onsen hence why we used both. Whilst the hotel was a lovely experience after the wonderful chaos of Tokyo I’m not sure it was worth the £330 a night we paid. The room needed updating - there were patches of masking tape covering gaps in the floor for example. We also experienced a loud humming noise in our room the duration of the trip that couldn’t be fixed; despite the staff being super helpful. We were in room 47. The food was an experience! If you enjoy sashimi / raw fish you will love it. I have attached pictures of the menu both nights we stayed; night two menu was much preferred. The breakfast was a unique experience (fish and rice) which was nice to try but not our cup of tea as Westerners! Still amazingly presented. Disappointing only water or oolong tea was included in the price and we had to pay 800yen for a beer with the meal given we’d paid so much to stay to begin with. In summary: definitely worth staying somewhere like this on your trip to Japan! But it is expensive so don’t expect a full “five star” experience