Cat Ba Eco Lodge Resort

We just want to say that we are not happy with our stay at Eco lodge and we will never return or recommend this place to anyone. They could organize a taxi for 200k on our arrival day (also coming from Cat Ba town because we were asked to wait 30 minutes) but on our departure day they organized a taxi for 350k, almost double the price and were told its because the taxi has to come from Cat Ba town. This is so unprofessional and scamming. They said they would provide us with mosquitoe repellent but they didn't. They only fixed the WiFi on our last night although they had promised to fix it earlier which they didn't. The food was not good (the bread was not toasted and the butter was frozen, the deep fried food made me feel sick on the first day). Our rooms were not cleaned and our toilet was soooooo smelly. They organized very bad condition bikes for us which were not safe as they had no petrol, the breaks were not good, the one mirror was broken and the tyres were flat. On Thursday night we asked for help after we were chased by the neighbors dogs they didn't inform us that it's safe to come back. Their prices are too expensive for this service. They did laundry for us but my shirts are damaged now and they used a tumble dryer to dry our clothes. Its disappointing because we paid a lot to stay at this lodge. We will never return.

이동차량이 있어야 갈 수 있는 곳으로 진입로 및 위치가 너무 안좋고 시설은 노후화가 심합니다. 직원분들은 친절합니다.

We had the best stay at Cat Ba Eco lodge. The Staff, specifically Cuong were really friendly and accommodating. Lovely place in the middle of the forest with beautiful views and great for a relax after a trip in Hanoi! Right by the National park too which has great walks and views We will be back! 💍