Sofitel Haikou

This hotel is really beautiful with Haikou Bay view. And the service is nice and all the staff is friendly and helpful. The front desk staff sherry helped us a lot and kindly offered a free upgrade. I will definitely recommend to others.

Wonderful hotel with the harbor seaview, prefer the romantic sunset at the lobby 35F, so did the 36F lemon bistro & bar. I appriciated that Jerry Wang offered us the professinal service, he recommended a lot of delicious food and nice place patiently. Thank u and we gonna back next time.

good location with a shopping mall do wn stairs. Can have a bay view if take room facing north side.

We had a most lovely staff, Catherine who checked us in promptly and provided us with a free room upgrade 🤩🤩🤩 Our room was spacious, clean and had modern facilities, with a superb bay view of Haikou. Bell boy Wesley provided excellent service for us as well, booking a taxi for us to the airport well in advance. 100 marks here, Sofitel - keep up the good work.

Myself and my girlfriend spent only 1 night at the Sofitel. Even in this short period of time, our stay was a memorable one. Starting from the warm welcome at the lobby area on the 1st floor with luggage assistance, until our departure from the same place when the kind Concierge staff assisted us get a transfer to the train station while we were not able to do it (didi) due to the business generated by the Chinese New Year. At the Front Desk, Echo welcomed us with a warm sincere smile and showed a high level of confidence and product knowledge while highlighting the hotel facilities. Moreover, she went above and beyond our expectation when she recommended the hotel restaurant and few dishes when she heard my girlfriend telling me she is hungry. Another memorable experience was our SPA treatment where the staff were very friendly and professional. Overall, the hotel feels very new with, the location is great and the level of cleanness is very satisfactory. We will defiantly return to Sofitel if business or leisure will bring us back to Haikou.

Very beautiful and nice place to stay in Haikou. Just one word - Sofitel! Everything is as good as possible. Hotel buffet lunch and dinner is also anyone would enjoy. Especially , if you are looking for some Western Food here in Haikou, that is not easy somehow. Special thanks to helpfull receptionist Shirley