Island Forest Hotel (Haikou East High-speed Railway Station)

We sadly got stuck in Haikou in the time when Hainan was plaqued by a Covid outbreak and there was no way to leave the Island. Luckily we picked this Hotel to wait it out, and we stayed here in total 12 nights of which we spend basically the whole time inside our room. The whole hotel has a nice Flair, everything is green and fitting the theme of forest. The room was quite comfy and welcoming, all amenities were there and working. The only downside was that the WiFi was pretty slow (therefore only 4points), so we basically needed to use our mobile internet the whole time. As this was a special situation we had a lot of interaction with the Hotel staff which, even that they didn't speak any English, always was extremely helpful and friendly and went the extra mile to support us. They washed our clothes for free and there was delicious free coffee and fresh fruit provided which gave us an extra welcoming feeling! Due to our situation I can't really rate the location as we were not allowed to explore the surroundings, but all the positive experiences mentioned definitely put this place up there as one of the best hotels I've ever stayed at. If I'd ever return to Haikou I'd definitely go back to this Hotel.

海口出差，住在海島森林酒店，非常方便，接機服務非常到位，以前住過這家酒店，暖心的服務給我留下了深刻的記憶，周圍繁華，交通方便，出城進市很快捷，服務一直很棒！我衹是説喜歡喝茶，等我辦完事回到酒店，客房管家就準備了大瓶純凈水，專門留下親筆書寫的小紙條，工整的字體能夠看見員工的工作細緻入微，想客人所想，內心暖暖的，外邊下雨，進出大堂時，前台員工撐着傘迎送，不斷的細心提醒，真的太貼心了！早餐是當地有名氣的粵式早茶，下午茶在一樓咖啡廳，現磨香濃的咖啡在晚風的吹拂中留下了美好的記憶，又一次很棒的海口之行！還有感覺很舒服的床和枕頭，我特別喜歡，下次去海口辦事，這家酒店依然首選！

太喜歡了，這家店非常暖心，前台服務非常好，特別是小二的服務非常的暖心，貼心小管家，長的也漂亮，非常感謝她，熱心的幫我解決各種問題，謝謝🙏，海南的咖啡好喝哦😲，超級值得推薦的一家酒店

酒店不錯，房間很温馨，尤其是枕頭很舒服，一覺睡到天亮。咖啡廳有冰冰涼涼的老鹽檸檬水，好喝。前台玲慧服務好，笑容好，還送給我人蔘香皂，特👍🏻，還會再來。

這個酒店之前入住過，現在名字和原來不一樣了，環境還可以，衞生也算不錯，接站送機到位。就是大廳連空調都不開，可能為了省電吧，很悶熱。 高鐵東站專車接或送一次:不錯，要贊。

服務態度好，提的問題，前台員工很有耐心的講解，客房設備設施不錯，下次還考慮入住