Climber63212772096
17 de febrero de 2025
From the moment we arrived, it was evident that this hotel runs seamlessly, with everything thoughtfully coordinated, thanks to the incredible teamwork of the staff. Every detail is attended to with care—rooms are spotless, beds very comfortable, breakfasts are delicious, and the beautifully maintained grounds only add to the experience. Add to all this the location of the hotel, which is simply perfect, just 100 meters down the slope to Nikki Beach! It’s hard to single out just one person as the best. I have to mention the general manager Pauline Jimenez, whose warm smile and leadership run an amazing team. A special mention to the concierge team - Anaïs, Barbara, Camilla, Yasmine - who went above and beyond by securing restaurant and beach club reservations months before our arrival via email with the immediate response. And during our stay every morning, without any reminder, they confirmed our beach club bookings, ensuring a seamless and stress-free stay. Breakfasts were even more enjoyable, thanks to the warm and attentive service from Lisa, Carolina and Blanch, who made each morning a delight. In the evenings, Adrien’s incredible bartending skills added to the experience, crafting expertly made cocktails that perfectly complemented the relaxed and elegant atmosphere. Throughout our stay, we especially felt taken care of by Anaïs, whose kindness and attention to detail made all the difference. Truly exceptional hotel and service all around!
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