Usuario invitado
3 de agosto de 2023
I arrived without a reservation in desperate need of sleep after driving for several hours without much sleep. As a solo traveler my trip this far had been a nightmare, but I was greeted at 3:30 in the morning by the smiling and empathetic Cayla, who worked absolute magic and found me the only available room. She even made sure to get me a discount so that I could afford it on my tight budget. From then on, my entire trip started to turn around. Cayla ensured that Imelda, the morning receptionist knew my situation and Imelda carried on taking amazing care of me for the duration of my stay. Every single staff member I encountered, from housekeeping, to the engineering staff, greeted me with smiles and a listening ear should I need it; I truly felt that I was part of the family. A company that retains such attentive staff who seem so passionate about giving guests such great experiences is truly one that I would pay to continue staying with. I will certainly be looking to stay with holiday inn again on future travels and I know exactly who I’m recommending to friends and family when traveling—especially if they’re heading towards gunnison. Thank you again Clays, Imelda, and the entire holiday inn express, gunnison staff! I truly appreciate your hospitality.
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