Sinabung Hills Resort

Well decorated hotel, comfortable beds, excellent Indonesian breakfast buffet (try the sweets!) with some international options, well maintained gardens, nice pool. Ask for a room at the end of the corridor as you get a lot of noise from the central hall through the stairways in the rooms at the front of the corridor.

Large hotel in a beautiful setting. The room was large with a big balcony overlooking the gardens and pool to the volcano in the distance. The large swimming pool was cool but lovely. The food was okay; usual Indonesian dishes with additional steak imported from Australia and New Zealand. Somewhat surprisingly for a hotel catering for conferences, weddings and international guests the only alcohol available was local beer and a version of Guinness, no wine or spirits. The staff were very friendly and attentive. The room was clean, spacious, but featureless. Very nice walk in shower. Many reviewers commented on it being noisy; even though there were barely a dozen guests staying we could hear every door closing and every conversation. The design of the building with a huge open reception area and hardly any carpets or soft furnishings to absorb sound means that all noise is transmitted. I can see that when the hotel is busy this could be a problem. There isn’t much that they could do about it, with one possible exception; there are little service rooms distributed along the corridors amongst the bedrooms where the staff congregated and had loud conversations . There was one next to our bedroom so we could hear everything. We stayed just one night on the way back from lake Toba to Medan and it was ideal for seeing the volcanoes.

It was so lovely and amazing trip where I can have chance to come and stay at Sinabung Hills Berastagi Medan. Skip a night from the busy hustle Medan city is a good choice to be in quite fresh cold place and see the nature blend with the great hospitality products and services. Drove about 2 hours from Medan and recommended during weekdays instead of weekend and when you enter the Hotel area and go inside to the back side of Hotel then you can see how beautiful it is. Lobby is big enough with plenty of space, nice restaurant with amazing view. Feel like you forgot all your daily activities and feel the fresh air to breathe. Room is spacious and the view from the balcony was fantastic and love to open the windows during stay. Pool so big and beautiful garden with lovely colorful flowers everywhere, big Christmas trees everywhere. Staffs oh so amazing, they are all friendly and always smile and serve you with sincere, you can feel it. Overall, my one night stay brought me good memories and feel wanna back soon with my family. Thank you to Mr. Pasaribu (General Manager) and all hia entire teams who gave me warm welcome and good memories during stay. Love, love this place so much and highly recommended to all families and friends. Regards, Yeni. Great thank you to ths General Manager (Mr. Riswan) and his entire teams who gave warm welcome during stay. See you again Medan and Le Polonia Hotel. Regards, Yeni

La chambre (en très bon état) était spacieuse, confortable et bien équipée. Le balcon donne sur le magnifique jardin avec piscines et vue sur les volcans. Les repas proposés sont bons ainsi que la petit déjeuner. Le personnel est agréable.

Wat een ongelofelijk herrie! Veel meegemaakt maar dit, nooit. Mensen zitten tot ‘s nachts buiten onder je balkon te luidruchtig te zijn en hotel vind het prima. Doet is af met: ze luisteren toch niet. Ook karaoke tot begin van de nacht. Blèren op de gang en geen rekening houden met andere hotelgasten. Het hotel op zich is prima en de kamers zijn heel ruim en schoon