Usuario invitado
5 de octubre de 2023
Been coming to gùmbet for many yrs,staying at the baba a fair few times over them years every time it's a less pleasant experience, very poor attention to many minor things could bring this hotel back to the great hotel it once was. BREAKFAST is poor: it would be a game changer to have an egg station like most hotels do, someone stood cooking on request; omelette, fried, scrambled, simple but affective. Cheese, ham, salad, hot dogs, boiled egg, cereal is not catering for all. STAFF well don't think I see one member of staff smile, they certainly didn't great me or approach me with a smile or even a good morning in my 9 day stay! I'd get a grunt when I'd say good morning. 1 reception staff member who clearly hates his job and has no customer service skills, everytime I approached him to question repairs in my room, he was rude, and kept his head in his phone the whole time. Uniform not worn by staff, so didn't always know who was staff!?!? A small thing but so affective again, presentation!!! ROOM 204, usual double bed, built in wardrobe, bedside units and vanity table, all great, shower however clearly had problems with the door so they've just taken it off so every time I showered floor floods so then I'm cautiously walking around bare foot with tile floors puddled, slip hazard!! Top light not working in bathroom so have to use the mirror light. Fridge not in the wardrobe as usual (iv stayed many times here so know there is usually a shower door and fridge) AIR CON great that its included in the price, however not great to wake up in morning to nearly slip and break ur neck as the unit has leaked all night ànd formed a puddle from one end of room to the front door, this got fixed once I reported it, TWICE HOUSEKEEPING clean towels 7 out of 9 days, bed made, floor swept, toilet roll refill, but they dnt clean the bathroom as my shower base had sand still from previous days, and sink was always dirty clear to see hasn't been cleaned. No towels left in room one day so asked Mr rude reception guy and took him 30mins to get someone else to get them, too late by then I'd just got back from beach needed to shower so tried a door in hall way which happened to be cleaners cupboard where towels were stored. BEACH area for baba looks so dirty, littered, run down, and scruffy....beds looked like we're falling apart, didn't use as it wasn't appealing. Next door nagi beach was great to use every day WHAT A DIFFERENCE!!! Review being left for them too if u wish to view it! POOL Didn't use the pool area as I know from previous visits it doesn't get the sun all day so no good to me as a sun worshipper, so can't comment on this. NIGHT STAFF baba is next door to night clubs and bars so music can be heard until 4am however I'm not a heavy sleeper and only 2 nights was it music that woke me, the people returning to the hotel however, loud, banging, screaming, shouting, running up and down halls at all hours of the night, Where's the staff to tell them to
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