NAU Salgados Vila das Lagoas Apartments

Photos are self explanatory. Broken fridge and equipment, mould and humidity all over the place. No furniture. Terrible beds. Dirty as if it wasn't cleaned for months. they are selling the villas because the developer went bankrupt a few year ago but managed to keep some properties. It's shameful that they rent things like this.

Let me tell you, do not book under any circumstances, this is the worst place I have ever stayed in and I have traveled around the world, I was misled as this is advertised as a 5* wow more like 3* and I am being generous, Issues Rotten decking Dirty floors, walls and furniture Kitchen falling apart Doors broken Pool grids dirty Pool grid broken very dangerous Pool floor 10inch crack This is place is so run down it’s a health and safety hazard and should be shut down I complained and they said there was nothing wrong and it’s not a 5* Not sure why they advertise this as a 5* Don’t be fooled by the lovely pictures on there website, they are about 10 years old This place is the worst

I recently stayed at Salgados Beach Villas with my family. We have 2 x 2 bedroom villas. I have holidayed in and around Gale/Vale de Parra for over 30 years and have never stayed in accommodation so poorly maintained and so dirty. I’ve also never felt the need to write a negative review for any of the accommodation we have stayed at over the years. We decided to book this accommodation as I am currently undergoing treatment for cancer which means I am immuno-compromised. Staying in a self contained villa meant that I was not mixing the way we would have been in a hotel and I wrongly assumed it would be safer for me. Especially given it was claimed to be 4*. On arrival it was apparent that the villa wasn’t necessarily clean but I chose to ignore this given an early start, a tired child and the fact we were keen to head out for dinner. Through the night our child was sick and whilst stripping the bed we realised that we were not alone - our room was full of ants… they were even crawling along our divan. I have experienced ants in other accommodations nearby but NEVER in an upstairs bedroom and definitely never in my bed!! I bought my own cleaning supplies and began cleaning all surfaces to ensure my own safety. The next morning we put ant powder down and requested that management arrange for clean bedding to be delivered. By mid afternoon we had no choice but to contact our holiday provider who intervened to attempt to rectify our issues. Dirty windows, food/drink spillages up table and chair legs as well as window frames in the kitchen. Towel hooks falling out of the wall. Cleaning staff changing our bedding and leaving a divan cover on which had sick on it… only to return to do a deep clean and still not change it, even though they were advised of this. What should have been a relaxing trip away with my family to celebrate my father’s 70th birthday and for me to have some r&r mid treatment, turned out to be the complete opposite! Avoid at all costs!!!!

What a fabulous week I have just had with my family! The villas and the surrounding area is stunning and myself, husband and three children loved it. The villa is beautiful and is absolutely huge and has everything you need for your stay - Iron, hair dryer etc. Upon arrival your villa is stocked with shampoo, shower gel, enough toilet roll for the week etc and in the kitchen, some dishwasher tablets and cloths. We was in a three bed, three bathroom villa and when I say massive, they are! Each room had a modern feel to it and the glass walkway across the top floor and floating staircase added to that. It did seem clean when we arrived but I will say we found odd dummies etc around the villa during our stay so it can’t have been as thoroughly cleaned as we thought. You do get bath and pool towels provided and these was changed by a cleaner who came in once during our stay and cleaned around. The pool area was lovely, albeit a bit cold but this can’t be helped. You did feel safe in the villa as to get on the complex you have to pass security but all the locks are by an electric keycard, I would of felt much safer if I had a chain lock or a physical lock so I knew 100% it was locked. This was the same for the basement door which led to the underground car park and front door, you never felt like they was locked. Only thing I would consider with these villas is if you have young children you can not relax, or I felt I couldn’t. The staircase would of been better with a retractable gate as you could just walk around the staircase from coming in the front door and if you have a toddler whose wanting to run round etc they would fall the two flights down to the basement. It’s hard to explain - sorry should of took pictures. The area is really nice and quiet and the complete opposite to the centre of albufeira we visited one day and I’m so glad we chose to stay in this area. The beach is a 5/10 walk away and the waters clean and the sand clean. You can hire beds and umbrellas and if you walk further down the beach there’s a couple of snack bars open. There is a grocery shop 5/10 min walk away the other way from the villas that stocks almost anything you would need for your holiday. We ended up using Ubers all week to get to zoomarine, the marina and central Albufeira to name a few. We needed an XL Uber but the most we paid was about €18 each way, they was super quick and every time came to the villa entrance in a couple of minutes. We did eat out every night but our favourite was Scenarium, we also tried Primadonna (which was in the nearby hotel), Bellavita and Ramires. Ramires was about a 20 min drive away but is a real authentic peri chicken restaurant. You don’t get a menu just plates of chicken, fries and salad. Lots of locals in, definitely should go there to try. We also ordered 2 meals on Uber eats as we got in late but they took hours to arrive and wasn’t that good. We booked the holiday only a few weeks before going so was limited to wh

This is rated 5 star and definitely isn't. At best, it is 3 stars. We were put in villa 1 A7 to start with. The air conditioning didn't work, the decor was very tired with paint flaking off the walls. The reception staff, however, were very friendly and helpful and moved us to another villa. This was slightly better, but some lights and plug sockets were not working, which we put up with as we didn't want to be moved again. The pool decking and drainage were worn and damaged in places. There are plenty of trip hazards outside, even a broken tile to slice your foot open on. Now to the beds!! NOT 5 STAR!! Very uncomfortable cheap mattresses with plastic covers. Just in case we piss our selves, I guess?? I could rant on all day. Oh . I nearly forgot to mention the ants. Had to exterminate hundreds every day. Soon as you drop a crumb anywhere, they appear from under the tiles. Give this a miss for now until they renew everything