Hotel Carpe Diem Gudauri

Small and dusty room, without tv and conditioner. no swimming pool with hot water. Disgusting food. Smell is terrible. No place for entertainment

✅Liked · The hotel is the one at the back beyond the ski rental. There was no dedicated parking except park where there's space in front of the hotel but that was not very far. The front desk was very helpful. The swimming pool is indoors but not as heated as I liked it to be. Took good 5 mins to adapt to it. The buffet breakfast is decent. The menu for other meals in accessible via QR code and that helped us take our time in choosing what we wanted. ❌Disliked · Room was smelling of unventilated toilet so we had to open the door to let it breathe. Always made sure to put the toilet cover down and close the toilet door. We checked out at 12 noon so they had no bell boy at the time as check in begins at 2pm the road access is crumbling and pothole ridden. The pool was not as warm as I would've liked, but was usable and I swam for good 30 mins.

The staff were very friendly and the renting ski service was amazing. The instructors were great as well and we appreciated the hotel discount that was given. The size of the triple bed room was much bigger than we thought and the water could go to very warm temperatures which was great in the cold. There was some issue with the waterline but that was in all of Gudauri and was solved in the hotel very fast. We had a lovely stay at Hotel Carpe Diem.

This hotel offers a very poor experience in terms of service and room quality. The breakfast is subpar, and the staff in the main restaurant are exceptionally rude and unaccommodating. They appear indifferent to guests’ needs and act unprofessionally. I do not recommend this establishment. If you want to enjoy your time in Gudauri, I suggest choosing a different hotel.

Carpe Diem is really well situated. Ski lift is a short two-minute walk. Really is ski out ski in to the boot room. Quiet. Also it’s nearest to the night skiing. Room was comfortable and clean with lots of storage space. Food was ok and good value. Staff nice too. New restaurant attached has a good bar and the food is good. Half-board dinner was not 5-star but ok. Ski shop downstairs as part of hotel made hiring easy.

This is a terrible hotel. Do not stay here!!! The manager of the hotel was rude and the staff unhelpful. They could barely speak English. We arrived in a storm at 6:30 am after a 18 hour trip. People were left to drag their suitcases up an 800 meter slope in half a meter high of snow. The entrance to the hotel was not cleared of snow that night or in the following days. The entrance to the hotel did not have a mat and thus was a slip hazard and in spite of asking the staff on a daily basis to put a mat down so people would not fall and hurt themselves, the staff did nothing and neither did the manager. The bed was cardboard hard. The ski rental shop was on a lower level so people had to climb with their uncomfortable ski shoes up narrow stairs with no rail to hold on to, to access the ski storage room only to be screamed at by the unfriendly manager. The staff did not help with suitcases in any shape or form. Taxis arriving near the hotel entrance skidded on the ice and very nearly missed hitting my friend who half a meter to the right would have landed up in hospital. The ski slope was accessible but demanded a 5 minute walk up the slope. Breakfast was very very basic. Stale bread, a few croissants, jams some cucumber and tomatoes cheese and on good days scrambled eggs. The hotel has an atm machine thank gif because the nearest change is a 25 minute walk away in the snow. There is no village or shops for a nice apres ski experience. The slopes are wide and not very crowded. Although I enjoyed them I am not a super good skier I believe they mostly suit people with a basic level of skiing. So not a great place to go skiing and definitely not the hotel you’d want to stay at.