Castello di Guarene - Relais & Chateaux

We needed to leave early and the staff was ruse and uncompassionate. Charged us for the night we did not stay and took our money in 14 advance. Horrible experience while a Hurricane was occurring in Florida. I will never stay at another Chateau and relax. Be aware these are independent properties that carrier the name

It is a large Castello with extraordinary views, impressive, comfortable period rooms and suites. The reception staff were very helpful and the lady who manages the breakfast room was so kind and helpful. The only reason we did not rate 5 stars was because of the unacceptably rude attitude of the maître d when, as the first guests to arrive, we politely asked to change tables. He actually rolled his eyes and flatly refused any of the 5 tables we wanted to switch to saying they were all reserved. At the end of our dinner, which was perfectly delicious, only 3 of those tables were occupied - when I mentioned this he replied that they had received cancellations or no-shows from outside guests… The building is quite extraordinary with long passageways and narrow stairs to the rooms (there is a lift) and curiously out of keeping leather armchairs and cheap perfume diffusers. The decoration is a little off but the hotel is a must see and we recommend staying here for a unique experience.

Excellent experience Very welcoming staff Very well maintained rooms Castle is nicely maintained View is fantastic Food is impeccable Spa is excellent Parking is convenient The village is one of the best well kept villages of Piedmont and Italy

No detail is overlooked at this property and was one of the finest hotels I have ever stayed in. For weeks before arrival, I corresponded with their staff to arrange transfers and a tour. Christian was extremely prompt and helped me to make a variety of arrangements. He connected me with a tour guide for the day who was absolutely wonderful. Every member of the staff was welcoming and helpful. The food in the restaurant was among some of the best I had in Piedmont. I can't recommend this property enough! Thank you for such a wonderful stay and all of your assistance.

This hotel is very unique - you feel like you are staying at the Louvres! It's spectacular, yet the rooms and spa are super well done. It's a unique experience. All rooms are interesting but higher up you have a nice view, while on ground floor you have a little garden.

The castle has a commanding view across the rolling hills and has beautiful views. The property is very well looked after by a cohesive team but the stand out team members are Giuseppe the manager of the property. He gave us a full tour of the castle (over an hour!) once we arrived. We thought that after a flight and a drive from Milan airport this might be too much but honestly the tour was so informative and interesting and we had so many questions. The castle is full of history and a tour is necessary to help get your bearings. Dinner was nice - great food and wine service from a friendly team but the setting terrace of the restaurant) had limited views of the garden. Breakfast was a small but quality affair. The lady in charge was very helpful, professional yet friendly and keen on providing an efficient service. She recalled coffee preferences and if anything was depleted she would call the kitchen to make more. Good local sparking wine to enjoy as well on the terrace with your continental breakfast! Reception was helpful in booking local restaurants. We appreciated this and ate out on most days. Osteria imperfeccta ( go early and get an outside table for amazing views) and Restaurant Aie (cozy outdoor seating with a surprise menu paired with bottles of magnums which keep switching between the tables). Unique experiences. The bar was empty on most evenings but it’s an enclosed room next to the restaurant. We had good chats with other couples on the occasions when we were in. The newly constructed health club was great and did not feel busy. Nice to use the relaxation/spa facilities for a set time per couple. Finally room was very spacious and comfortable. We were on the third floor. The castle only has 12 or so rooms so it never feels busy. It’s a great place and looking forward to returning soon!