We spent a week at Sandals Grande and could not have asked for a better experience. The grounds are beautiful, the food is great (only had 1 meal the entire time I wasn't impressed with), our room was above and beyond what we imagined (rondoval butler suite) but what really made it magical was the staff. Our butlers were Amos, Bailey, and Trancha. They were all so kind and went above and beyond with little and big touches. After an excursion that they knew was a long and dirty day, we arrived back to our room with a bubble bath drawn and decorated with flowers. Anything we needed or wanted and even surprises we didn't ask for were all delivered with smiles and friendly conversation. Otis, a bartender at the quaint bar tucked in the back, won me over with his care of the cats that roamed around. Zachary, another amazing bartender kept the espresso martinis flowing as well as wonderful conversation that was insightful and genuine. Remi at the beach bar was funny and greeted my husband by name even off duty. Ruben, a hibachi chef, had us rolling with laughter during our meal. Francine, a server at the pub, handled a small snafu (at no fault of their own, they literally got slammed with about 40 guests, a few of whom had overdone the drinking, in a 5 min period) with such kindness and concern even amongst the chaos. The nighttime entertainment was very good and I feel horrible that the only performers name I can remember is Sparky, but how could you forget the human dragon. The singers were all phenomenal and the dancers impressive. We caught the fire and water show as well as the Saturday night beach performance and regretted not making it a point to see more. I wish I could shout out every single person who was working there for their friendliness and good spirits. We had read some reviews where people criticized the staff and all I can assume is that you get what you give. A simple please and thank you or good morning go a long way. We definitely saw other guests being rude and demanding, but even then they were still met with smiles and prompt service. While on our vacation we did a few excursions. JJs speed boat took us around the island, to the volcano and sulfur springs mud baths, snorkeling and a lunch at a local restaurant. Be careful with the rum punch though. We also did an ATV tour through Anasi tours. Our driver to the tour was amazing and taught us a lot about life on St Lucia. The tour itself was incredible and we saw so much beautiful scenery and ate some of the best mangos of my life. The party nighttime cruise was an absolute blast and even had me dancing with my old bad knees ha. Renting jet skis was so much fun. One tip, venture outside of the gate and have a meal at the Tasty Parrot to eat delicious local food. We also met a lovely couple who have been to this resort over 20 times and after our stay we can see why. I don't know when but we definitely will be back again.
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