Prinsenhof

Fabulous hotel in a beautiful setting with an excellent standard of customer service. We were checked in by Brechtje (hope that is correct spelling) on afternoon of Friday 11th. She was genuinely warm, welcoming and friendly which was lovely. Not only did she do the basics of sorting out our parking, she also went the extra mile and arranged a kettle, black teabags and big glasses for us, as she knew that people from UK don’t do tiny cups of coffee! That kind of customer knowledge and service is invaluable and she is a credit to the hotel. We are only sorry that we didn’t see her again at the end of our stay.

Amazing hotel with lots of history and perfect location , even more amazing are the staff and attention to detail , we have been coming a number of years and has always been perfect

I stayed here for three nights on a midweek package booked directly with the hotel. That deal included one dinner and breakfast each day. Such was the quality of the hotel and staff I will admit to checking my rate . It was incredible value. The hotel is to a very high standard and my room (an upgrade) large and full of light. Everything, down to the included mini bar and the toiletries was of a very good standard. Even if I had not been on a promotional rate I doubt if I would have been disappointed. If there was any issue with my room it might be the design. I’m no fan of bathrooms next to the entry to the room but it was a small point. There was a fancy Nespresso machine in the room which took me a while to figure out how it switched on. I’m not sure that simplicity might not have benefits in choosing machines for in the room. Breakfast is good and the staff lovely. Again good quality abounds and don’t miss the home made smoothies. Only one thing might be worthy of thought. As everywhere a coffee machine provides the beverages. This one at least worked well and produced good coffee but at busy times at breakfast the queue for coffee can build up. In the evening the restaurant was busy, the chefs menu was good, although the amount of food might have made some unhappy. Note that the chefs menu only changes every couple of months so you’re probably not going to eat here on more than one night. Wines and spirits are well priced as well. The serving staff, mainly young men, are certainly energetic in their endeavors hastily going about their work. Is it TV Reality shows that have convinced us that kitchens and serving crews ‘perform’ in an intense competitive way providing us with some room theatre? Personally I miss the calm of wait staff of the past, but that may be showing my age. The hotel does things that many no longer do. Real newspapers in the breakfast room, a full hotel guide/information book and wonderful robes. If you are visiting the city as a tourist while the hotel is not close to the station it is in the prettiest part. Many of your best photos of your trip are going to be taken in the area around the hotel. It is a charming area. I’ve visited many hotels in the Netherlands over the past few years. This one isn’t just #1, it’s in a different league. As for cost if you think that your budget isn’t going to run to this property at least check. You might be pleasantly surprised.