Park Hotel Grenoble - MGallery Collection

衞具特幹，環境特安靜

很安靜的酒店

To put my review in context, I’ve stayed at many 4-star hotels throughout France and the world for business and pleasure travel. I would rank the Park Hotel as a 3-star hotel at best. While some of the staff were friendly and fluent in English, there were some that looked absolutely terrified when you spoke English. There was a young girl at the front desk, another girl at breakfast (who did nothing but stand around) and another at the bar who did not seem to speak English, or they were at least terrified to do so. The breakfast was quite disappointing. First, there was a lack of fresh fruit. Fresh fruit does not mean throwing a few bananas, grapes, and apples into a bowl. Some fresh cut fruit (kiwis, oranges, grapefruits, berries) would add a lot to the breakfast. There was apple sauce provided in microscopic dishes, and a strange fruit salad that tasted from a can. The pastries were decent enough. The cereal station was sad, and the bacon and sausages looked overheated from the day before. Overall, the appearance of the buffet was poor and spread all over the place with items in a refrigerator, pastries on a low table, and cereals hidden on a cart in the corner. The lobby was dated with dark interior and too many mirrors to deceive of a larger space. The rooms were decently sized and well appointed. The location is a 20 minute walk from old Grenoble, but there is a convenient tram around the corner. They charged me for one too many breakfasts, which I didn’t notice until leaving. The safe in the room is too small for most laptops, so beware. Overall, I would say the rooms are decent but I was put off by the breakfast and the staff English. I’ve stayed at the MGallery hotel in Rennes, which was far better than this one in Grenoble. This hotel is not deserving of the MGallery brand.

I stayed at the Park Hotel in Grenoble, part of the MGallery Collection by Accor, and overall, it was an enjoyable and stylish experience, though not quite at the level of some other MGallery properties I’ve visited. The hotel is well located, directly opposite the lovely Parc Paul Mistral, which offers great views and a peaceful setting. The nearby tram stop makes it easy to reach the train station and explore the rest of the city. The Perret Tower in the park adds to the scenery and gives a real sense of place. The hotel’s interior has a plush, traditional feel. The lobby retains its historic charm with elegant furnishings and a refined atmosphere. The lounge bar is especially pleasant, with chic wood paneling and an open wine display that gives the space a modern touch without losing its warmth. Check-in was smooth and the staff were friendly and professional throughout my stay. My room was nicely decorated, striking a good balance between comfort and style. It had a large, comfortable bed, a seating area with a sofa and armchair, and a mini bar with a Nespresso machine. The dressing area provided plenty of storage space, which was a useful addition. The bathroom included both a tub and a walk-in shower. While that setup was convenient, the shower leaked water across the bathroom floor, which was frustrating and something other guests seem to have experienced as well. Housekeeping missed my room on both of the days, which was a surprise given the standard the hotel aims for. However I only left in the mornings 9am - 2pm. During my stay, Grenoble was experiencing an unseasonably hot weekend, with temperatures reaching the high 20s in April. Unfortunately, the air conditioning was not yet switched on, as it’s only operational during the summer months. When I asked about it, I was told this was normal, but it did make the room uncomfortable at times. It’s worth checking ahead if you’re visiting in spring or early autumn. One big positive was the Wi-Fi, which was excellent, with speeds around 300 Mbps. This made working and streaming effortless. In summary, the hotel is elegant, well located, and supported by a kind and professional team. It has a lot of charm and was a pleasant place to stay. While it may not quite reach the level of some other MGallery hotels in terms of polish, it’s still a solid option. If the rate is good and you check in advance about the air conditioning, I’d be happy to return.

I had a lovely stay at this hotel. I hesitated between 4 and 5 stars, bust rest assured that if I had occasion to be back in Grenoble I’d happily stay here again. The good: The staff was absolutely lovely! Very nice, friendly, and helpful. I also liked the size of my room. I booked the largest room and was blown away by the amount of space! I especially loved the large walkout balcony and amazing views if the neighboring Parc Mistrel and surrounding mountains. The bed was reasonably comfortable, and I especially appreciated the large bathroom that was stocked with Clarins products. The living/dining area was great for entertaining and I loved relaxing in the loungers watching the TV at night before bed. I also appreciated all of the 1968 Olympic decor. Location was also nice as we were no more than a lovely 15 minute walk from the gare, tourist sites, and there was a grocery store right around the corner. The not so good: The hotel is showing its age and is in need of a remodel. It’s been a while since I’ve stayed in a hotel where an actual key is required to open the door. The biggest issue I faced was the WiFi. On the day I arrived, the WiFi would only reliably connect from the living/dining room; if I were in the bedroom area it would connect. By around the last two days, the WiFi was completely broken and wouldn’t reliably connect anywhere in the room. This was not a huge problem as I did not NEED WiFi but the last night we were there we couldn’t even connect the TV to the WiFi (so no Netflix, YouTube, etc.). I did not partake in any of the food options offered by the hotel even though breakfast was included in my rate.

This hotel was such a delight to stay in. Modern, sophisticated and very comfortable. Every luxury you might want - a mini fridge is offered empty, allowing you to store your own drinks . Free bottled water. Wonderful walk in shower. Extremely comfortable bedding. Friendly and informative staff. A beautiful bar to relax in after a day walking Grenoble. No parking on site, but the instructions that directed us to the nearest car park worked well. Location perfect, next to a beautiful park, close to tram stations and within walking distances of the centre of Grenoble. We stayed 2 nights in a Classic Room, and were extremely happy with it. Great value for money and highly recommended.