Greenville Inn and Suites

Dirt room; missing outlet covers; grease on counter, ants by run, smoke alarm hanging from ceiling. Smelled like **** outside. Room smelled like pesticide.

UNSATISFIED CUSTOMER Customer service at the desk was very unfriendly. They gave us a room way at the back next to the maintenance and laundry area where they were working on a lawnmower and running a lawnmower and leaf blower all afternoon and then again, before 8 am the next morning. The door originally would not close and lock. I called for them to move us to another room. After 30 min, they still had not shown up. In the meantime, my husband fixed it so it would click and lock. The room was old and in need of serious repair and updates. There were cockroaches (my husband saw one as did I at separate times) and indications on the bathroom light fixtures that they were not the only two in the room. We rented this hotel for one night as we had traveled to have cataract surgery and needed to go to our follow-up visit the next morning so didn't want to spend a lot of money. The breakfast bar is not open even though their website shows free breakfast. That morning, my husband walked to the front office to ask for extra pack of coffee and was told that housekeeping wouldn't be in until 9 am and they didn't have a key. Was told they would get some and bring it to us. By 10:45 when we left, we still had not seen any coffee. The only good thing about this hotel was the shower head and water pressure. DO NOT STAY AT THIS HOTEL.