Hampton Inn Greenville, MS

My husband and son left Baymont Hotel for this one. They were very happy with Hampton. I wish I would have booked this one first. They loved everything especially being able to get a last minute room. They loved the breakfast and pool!!!

Amazingly friendly staff! Very clean rooms! Breakfast was your standard hot breakfast that included an egg omelette (cheese only-powdered I’m guessing), sausage, potatoes, bread, two different flavors of waffles, cereal etc. The area of town was a little more desolate so we felt very safe there. No outside noise was heard so that was a positive! We would definitely stay here again if we came back through this area.

The rooms were generally filthy and the amount of air freshener smell was disturbing. Fire alarms were missing out of rooms and common areas. Found blood on the hall walls and in room. Feces smeared around toilet paper holder. We had more than one room and the filth was consistent. They refused to refund our money.

On the main highway a few miles from the Arkansas -Mississippi River bridge. It is a clean hotel with excellent parking near a grocery store and a gasoline station. The staff is reliable and polite. The ice machine in the hallway did not keep much ice. You had to take your container to another floor. The facility is pet-friendly. However, the streets near the hotel do not have sidewalks. Yet, the parking lot is large enough for a large dog to walk.

The employees were very nice but the hotel is way past due for renovations. The paint was peeling above the shower and the entire stall was gross. The mattress cover and fitted sheet were so worn out they would not say on the bed. No one should have to see the actual mattress in a hotel. The trash cans were too small. The water in the toilet was brown and every time we flushed, something brown would come out from under the toilet rim. We paid over $200 per night for this room and it was definitely not worth it. This hotel is a blemish to the Hilton brand.

The hotel was overbooked according to the Front Desk Clerk. Therefore, Management arbitrarily decided to change the Hotel policy rules. The written rules for public view did not matter, therefore was of zero consequence. I had to wait 7 hours to check in because my rooms were not ready. Contrary to their stated policy, they charged my credit card @ 9:00AM AND CHECK IN WASN'T UNTIL 3:00pm and the rooms still were not ready.