Delta Hotels Green Bay

When I travel to Green Bay for Packers games I usually stay at the Fairfield Inn & Suites nearby this hotel. However, the Fairfield Inn switched to a Comfort Inn. As a platinum-level Marriott member, I did not want to stay at a Comfort Inn. So, I ended up at this Marriott hotel. Interestingly, this facility is located on Ramada Way, but none of the hotels on this street are the Ramadas. First impressions are important. I checked in on a Friday night in Sept. around 10 p.m. The young lady working at reception was so incompetent that I thought I was watching a movie, that someone was going to pop out behind a screen and say "surprise!" She repeated some questions to me twice, even though I had answered them already. When I asked her about the hotel, she was clueless. I asked her about the possibility of getting a complimentary upgrade due to my Marriott status. She seemed perplexed. She also had difficulty figuring out what my room rate was, even though I had booked it online with a fixed rate. Not a pleasant way to start your stay. This hotel is otherwise OK. My room was fairly large and clean. There was a refrigerator, but no microwave. They offer recycling facilities in the hallways, not in the rooms. There is a swimming pool with a water slide and a workout room. Due to my being platinum, I was able to access the fifth floor pantry. They had an assortment of snacks, some of them healthy. I was pleasantly surprised. This is available 24 hours a day. Unlike the Fairfield Inn & Suites (which used to exist nearby), this hotel does not offer breakfast included in the room rate, so the pantry was a pretty good substitute. There is a restaurant on the premises, Urban 80, but I did not try it during my stay.

We booked the Delta as a pit stop on our trip. It appears to be a much newer hotel and very well designed. The room was on the 2nd floor and had a view of the parking lot. It was very spacious and a very comfortable bed. The bathroom was also well thought out and it had a walk in shower. This was perfect for mobility issues. The shower felt amazing and even had a separate wand to take use to rinse off. Temp was perfect. The sink was the right height and the lighting was really good. The hotel also had an awesome pool area with a hot tub, waterslide, and another pool. The restaurant onsite is also very nice. The only issue we had was with the thermostat, as we couldn’t it to cool. The evening was fine, however we checked out around 930 am due to the system not cooling and room getting up to 73. This was the only issue or we would have given it 5/5.

Just arrived, and I was able to check in shortly after we registered. We didn't have a reservation. The young lady at the front desk (Gabriel?) was fantastic. I think she raised our spirits with her smile and charming personality. She is a plus for your hotel.

Hotel is less than impressive, and I would not recommend staying here. We were way overcharged for a room coming into town for a Packers game. I can see why others were sold out already. I'd give it a 1/2- or 2-star rating at best. The front desk was not helpful and couldn't even provide much for a recommendation for dinner. Room was extremely small and tight with the door to the bathroom in front of the main door when opened. Speaking of bathroom, the shower was nice, but overall, very small. A/C would keep running and the room got very hot overnight. No was to even leave the fan running. It was off or auto only. Pool area was nice and great waterslide. The issue was that it was cold in the pool area and the water was freezing. Expensive food options in the hotel and not free breakfast with the stay.

Walked in with me 3 kids to check in and wasn't even greeted by front desk staff. Walked up to the front desk and asked to check in, girl disappears into the back office without hardly saying a word to me. Comes back out a couple minutes later and tells me I've been walked. I made a reservation at this hotel specifically for the pool. Told my kids all about the slide. I made a reservation several days in advance. Does a reservation not reserve a room? What is the point of a reservation? Told me we could still use the pool. Sure, sounds fun for us to come in and change out of wet swim suits in a tiny public restroom. I booked a room with 2 queen beds for the 4 of us. Got to our new hotel and was given a room with 1 king and a pullout. 1 King and a pullout is not the same as 2 queens. Terrible service. Stop overbooking rooms!

Pretty disappointing overall for us. The hotel is clean and nice - perfectly fine for most travelers, I assume. Our issues were specific to our family, but they could impact other travelers with kids, so I will document them here. We booked this as a stopover on our way up to the U.P. Our prior visit was great - the kids loved the water slide and the suite was very comfortable for our family. Early in the day, we were informed that our suite was not available any longer and that we'd be put into a regular room. That's fine, but less than ideal for a good night's sleep after a long day of driving. I'm sure there was a good reason for the suite not being available - and I assume it was beyond the hotel's control. 10,000 points were offered - but would have preferred breakfast (not offered). Probably more disappointing was that the slide was not open. I know this seems trivial, but our kids were super excited about it all day - it was the main reason we were staying at this hotel. So, to be informed that the slide is only open on weekends was disappointing to say the least - especially since we only found out about it after we waited for the pool to open and finally asked about why the slide was locked off. Again, I know this seems like a small thing - but after the loss of the suite and the build up of "the slide" - and waiting a few extra hours to get into the pool - it was pretty disappointing. If the slide not being open is advertised on the booking site, we certainly didn't see it, and the desk didn't mention it - even as we were asking about when the pool opened, etc. BTW, the reason it wasn't open was because of no lifeguard available. I'm not sure why one is needed for a small indoor slide, but I'm sure there is a good (e.g., legal) reason for it. OK, enough slide talk. Overall, the hotel is "fine" - clean, efficient, etc. But these two things were disappointing for us.

Great hotel for the night. The place was clean, the staff was friendly, and the pool was great. I have stayed at plenty of Marriott hotels and this was just as good as others. Comments mention it isn’t up to par, but I would disagree. I stayed at a Delta in Sault St Marie recently and this was just as nice.

I usually don’t ever review anything. But the service and cleanliness of this hotel is second to none. I was greeted at the counter with a big smile and helpful attitude. I was not in the best of moods since my flight was canceled but the lady at the desk was so helpful and cheerful that I couldn’t help but feel better. I was extremely impressed with the cleanliness of my room, the bathroom was spotless, corners of the showers (where most hotels fall short) were spotless and the shower glass was crystal clear, not a single water spot on it. I was extremely happy with my choice of this hotel and should I ever be back in this area I know where I’m staying.

We had a great experience at the Delta Hotel-Green Bay. Rebecca checked us in and was fantastic. Rebecca has a great personality and is a great representative for the hotel. As a BonVoy Lifetime Titanium member, she was able to get us an upgraded room. The King bed was very comfortable. We had a couch in our room that was a bit uncomfortable and could stand to be replaced. Other than that, we had a great experience and would stay there again.