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Holiday Inn Express Rochester - Greece

Holiday Inn Express Rochester - Greece

4/5101 Comentarios
We were very happy with the Holiday Inn. The people at the front desk were professional and friendly. The room was large and clean. There is a microwave, refrigerator, and coffee maker in the room. The next morning we went down to breakfast. There was a wide array of items from cereal, to eggs, to bagels/toast, to juice, and coffee. There was also a fascinating machine that makes two pancakes in under a minute. They were delicious. When we left that morning we were wished well by the front desk person. By the way, there is an Olive Garden next door and across the street are other restaurants. Down the road is a gas station.
Home2 Suites by Hilton Rochester Greece

Home2 Suites by Hilton Rochester Greece

4.4/5102 Comentarios
I am a Diamond member via Hilton Honors. We booked a 3 night stay Friday thru Monday on points for first 2 nights and paid for the Sunday night. The hotel took the total cost of the three night divided it by 3 and charged me $223 USD for a Sunday night stay even though the hotel was completely empty. Upon check out I questioned the front desk and told them that if I had booked Friday and Saturday on points and then made another reservation for Sunday paying at the members rate, it would have been much cheaper. The attendant agreed, but couldn't figure out how to correct it and advised me to call Hilton Honors to resolve and she would make a not on file. I have called Hilton Honors several times and no one can seem to help and advised that someone would call me back, that was a few months ago. Today I called Hilton Honors and they said there was no case file, of course. Todays agent (Theresa) agreed that If i had booked as described I ”probably” would have got a better rate. I asked why you wouldn't just extend a diamond loyalty member the best price, she couldn't or wouldn't answer that. I asked for a supervisor to speak to and she advised there isnt any??? Really.... everyone has a supervisor at a call centre and I was willing to wait. Rude, unwilling to satisfy a loyalty member and a general ”it's your fault for booking that way” attitude didn't feel good either. Hilton2 Suites didn't care, Hilton Honors doesn't care about customer service and I will assume if any Hilton people read this they won't care. Sad ending to what was a good relationship for personal and business travel. I'm done with this hotel and Hilton overall. They have the absolute worst customer service and there are plenty of other choices of hotel chains offering better loyalty programs and I bet they call back their customers to resolve issues. If you stay at this hotel and have a billing issue, GOOD LUCK
Hampton Inn by Hilton Rochester/Greece

Hampton Inn by Hilton Rochester/Greece

3.9/598 Comentarios
NO - no - NO!! Nothing short of a 5 out of 5 rating...maybe a 6 , 7, ,8 out of 5. HAMPTON GREECE, NY: IMMACULATE - safe - well lit - QUIET - modern - the room - SPOTLESS / CLEAN - every thing working - TREMENDOUS - BREAKFAST: outstanding - get this: NO finding fault - NO COMPLAINTS.....and the HIGHLIGHT: THREE (3) game changers -STAFF WORKERS: Check-in a ”SPECIAL LADY” - NAHKIYA (KAHYAH) - pleasant - welcoming - professional - TREMENDOUS first impression; BREAKFAST: a beautiful lady named ”KIA” a non-stop - hard working - run-run-running filling/refilling ALL the items AND with a gorgeous smile and ”cool” disposition throughout her DO-EVERY THING” crazy morning duties - FANTASTIC ! - IMPRESSIVE; CHECK OUT ..the sad part: one more ”LADY” - BREE making sure our stay was ”what WE expected” and letting us know our stay was ”much appreciated” - SPECIAL ! All - in - all HAMPTON - GREECE, NY should honor: NAHKIYA (KAHYAH) - KIA - AND BREE as these 3 (THREE) VERY SPECIAL LADIES exemplified what HOSPITALITY - FRIENDLINESS - SINCERITY - and HARD WORK and CARE - CARE - CARING make people like us ”want” to RETURN....Again, the property / rooms / breakfast OUTSTANDING !! Steve and Barbara B. - ELMIRA, NY
Rochester Airport Marriott

Rochester Airport Marriott

4.1/5102 Comentarios
Este hotel con un nombre curioso no está en Rochester ni en el aeropuerto, sino justo fuera de las fronteras de la ciudad, en la suburbana de Grecia, NY y a unos 7 millas del aeropuerto, pero conveniente para el interestado. El hotel dispone de una zona de lobby muy actualizada, pero la habitación estaba un poco fechada. Algunos de los muebles de madera se han desgarrado y necesitan reburbishing. El mini-frigorífico necesitaba mal descongelación pero funcional. La habitación estaba bien almacenada y la habitación estaba bien equipada. La habitación tenía una gran TV. El baño era pequeño pero bien iluminado. El duche era bastante liso. El desayuno buffet (no incluido) estaba bien.
Fairfield Inn & Suites Rochester West/Greece

Fairfield Inn & Suites Rochester West/Greece

4.3/5101 Comentarios
Recently stayed in room 227 on business. Despite there being ”if you are caught smoking in this hotel you will be kicked out” signs everywhere, my room reeked of cigarette smoke. It was the type of smell that only could have been from years of accumulation in the curtains, carpet, etc. I'm guessing this was a smoker's room in the past. The stench was even in the bath towels when I went to dry off. The hotel was full so I didn't bother trying to get a different room. I feel sorry for the person who gets that room next.

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Información útil

Número de hoteles11
Número de valoraciones654
Precio más alto678 €
Precio más bajo82 €
Precio medio (entre semana)146 €
Precio medio (fines de semana)159 €