Archway House

The lady who owned the hotel made us uncomfortable by insisting on coming into the room with us upon arrival even after I said it’s not my first stay, and when it came to check out knocked on the door 45 mins before checkout to remind us what time checkout was and making sure we were checking out then. Really confusing service and felt like we weren’t being treated fairly; as it wasn’t like that last time I stayed and i don’t think I’ll come back, cheaper rooms with far less hassle are available.

My visit was brief but delightful. The check-in process was welcoming and quick. The staff member at reception was friendly and within moments, I was heading to my room. The massive bed was comfortable, clean and spotless (and I always check it thoroughly before going to sleep, I love smell of fresh linens). Complementary tee, coffe and biscuits were also available not mentioning clean towels and good quality toiletries. Everything was perfect.

We thoroughly enjoyed our 1-night stay. This was our first trip with our 4-month old, staying over whilst visiting family nearby. Marius was warm and welcoming upon arrival. When we had an issue with the TV in the room it was no problem at all to get it swapped with another. The room was warm and inviting with dècor that suits the property. Clean and comfortable beds, with all the linen, towels and toiletries you may need. We stayed in a family/triple room, which was separate from the main building. This actually eased my anxieties over any noise we may have made overnight with a teething baby as I didn't want to disturb anybody else. We didn't opt for breakfast at the sister hotel The Angel & Royal, as we had other plans. The information in the room is very helpful, with local restaurant recommendations and anything else you may need to know during your stay. All in all, a restful night and we will definitely be returning when visiting Grantham again.