Premier Inn Grantham

Hotel is fine . Normal premier inn. However it has no air conditioning so if it’s hot you will sweat buckets! 35 degrees in our room. They supply a fan yet restrict windows to opening 3 inches! If your staying in winter I guess it’s better The food option brewers Fayre. Well the breakfast is good as it’s all buffet. Can’t complain . Evening meal however.. the food is as good as any of these places, however the service 🤦‍♂️. Awful , dismal. Non existent! To have dirty plates sitting in front of us for 25 minutes and the waiters/waitresses walk past 27 times without taking plates, taking a dessert menu or offering another drink . Then when I asked for the bill I waited 15 minutes and gave up! Plenty of staff no leadership

Fantastic service even for a cold drink on arrival . Stayed here several time and it never disappoints . Kids love the breakfast but do book as it gets so busy . No air con which is a huge shame but they do have fans . Even meal is good again gets really busy so book .

This hotel was good but the staff make outstanding. The member of staff that really stood out was Colin he was very friendly and made are stay welcoming and enjoyable. Going out of his way to accommodate for need. What a conscientious hard work member staff.

Best premier inn we have ever stayed at, receptionist Ruth was extremely helpful and acknowledged us every time we passed by. Very close to A1 but this didn't disturb us. The Brewers Fayre breakfast was excellent as were the evening meals, staff were kept really busy all very polite and plenty of choice in the evenings. We will be back next May. We have stayed at 2 other premier inns in the area but this definitely comes out top hence we stayed half an hour further away from where we needed to be because of the service received here.

The room was nice and clean, very friendly staff including Colin the night receptionist who is on nights, had a great conversation and kept our Friday night entertaining. Travelled with the boxing team and gave us a great history of Grantham

Greeted with a smile from the receptionist, very quick book in although the reception area is quite small especially when there were other people trying to book in bags everywhere . Room was spotless and the bed was excellent, every convenience supplied , home from home very comforting .I would definitely stay here again 👍