Bridge St Beauty, Brunch & Bars [2 Beds 1 Bath]

Once we checked in we immediately noticed our apartment was not clean. There were dirty towels on the bathroom floor and the bed was not made. We contacted the host, who eventually said there was "an API issue between Vrbo and our cleaning software." The host then offered us the bigger (and cleaner) unit upstairs. We had a two night reservation, and so, asked if we could have this unit for the duration of our stay, to which the main host agreed to. The host then messaged back saying "Hi, I apologize but my co-host brought to my attention we do have a guest that booked on a different platform slated to check into Bridge St Beauty Unit C tomorrow." This was very frustrating as we had to move our luggage and groceries downstairs the next morning. Poor communication between the two co-hosts, and no accountability to double check to see if our unit was clean. Will not stay with this host again.

Perfect place for a short visit Great spot that is near downtown for a solo or 2 person getaway to Grand Rapids!

Perfect place Needed a place to stay after an operation and this was the perfect one. I would recommend a few more amenities like a toaster and more lighting.