Domaine de Grand Baie

I booked a studio apartment. It was spacious and has a kitchenette and washing machine. The cleanness of the apartment tho wasn’t up to my standards but that might be just me. The staff were very helpful specially Riyadh at the front desk. Food was okay. If I had a car I’d opt out of the breakfast. They offered free drinks and pastries for the guests while watching a live performance which I thought was very nice. The actually have a daily schedule for the different events taking place at the hotel.

Arrived at the Domaine Grand Baie with great expectations for a 9 night break on the 22nd of Sept 2024 and still here until the 1st of October. Very very disappointed. Insufficient hot vegetarian options. Brought to this to the attention of the female European manager who listened and promised she would sort. She has done nothing and now avoids any form of contact. This is terrible. Breakfast staff are also unhelpful and disinterested and never check in our table. But strangely do if you look European. My recommendations if your vegetarian and South east Asian British. Don't book this hotel as you will get no service and will be ignored.

Been bitten by bed bugs. Took a video in the early morning hours to show staff. They did move me to another room but management did not even came to apologise. Not happy at all. Still have the bite marks left and its middle September. Staff only cleans half heartedly.

BedBugs Alert! This was my second stay at the hotel. Also for two weeks. Second day in I had bite marks assuming it was perhaps mosquito bites. Third evening in I could not stand the bites at 1:00 am in the morning. Switch the light and found that my bed was covered in bedbugs. I made a video of it. Was so disgusted and slept on the couch. Next morning I informed reception of my ordeal and my disgust. They did immediately moved me to another room. I expected at least feedback and some sort of an apology from management. To this day no feedback. The hotel rooms are not clean at all. Staying for two weeks at a time you do start to observe. Walls in room dirty. Bathroom shower glass wall and shower tiles not cleaned at all during both my stays. They will make your bed and give new towels in the morning. Not impressed at all

Amazing Hotel with friendly staff but Leckraj Bachwa [ Leck ] needs to be mentioned. Wherever he saw us he made us feel special and smile. Loved the spa. Dinner and breakfast with great variety to suit all tastes !! Highly recommended! The atmosphere is absolutely brilliant and this has to be the hotel to choose!🙏🏻🤓

Lovely and safe new built hotel with nice apartments and cost terrace. We stayed there for 8 nights and enjoyed the place. We have breakfast included and you could choose between a lot of things, a good multicultural buffet. We had dinner once in the main restaurant on the French bastille day, which was nice. We had dinner two times in the A La Carte restaurant, which was very good and with fair prices, slow cocked beef for 800 MUR (approx. 16 euro). Wine is a bit more expensive, but still fair, a good big glass of red wine to 550 MUR (approx. 11 euro). We tried the menu twice, first angus beef burger with fries and pasta with creamy chicken also nice. The hotel area is closed with a guard and seems very safe. Just outside the hotel there is a small shopping center, where you can shop food, wine and different take always. 8-10 mins walk the big shopping center La Croisette, where you can shop inside. The hotel has a free shuttle bus, which take you to the beach and down town and pick to up again in the afternoon latest 16.30 pm. We would definitely come back again, if we should stay in Grand Baie.

We really enjoyed our stay thanks to a very welcoming staff and the facilities of the hotel. The apartment was great and comfortable except for the smelly shower and the fact that we didn't know that the interior swimming pool was forbidden to youngsters under 18. The asset to this hotel was Jean-Pierre's various activities which we highly recommend. He is truly devoted by paying attention to every guest and made us enjoy our stay.

We stayed for a week in a large room (1+1) with pool view. Each room had a TV, air conditioning and ceiling fan. All furnishings were at least as high quality and new as in luxury hotels. The employees were very helpful and friendly. Our room was cleaned every day. Since we like swimming for a week, we went to the beaches with the car we rented. It was very successful that the hotel manager organized a welcome (feedback) cocktail for all customers. Only the food is a little spicy, but if you choose the A La carte restaurant, you will enjoy it very much. I would like to thank all the hotel staff. The name that sticks in my mind is “Love” because of his help at the reception.

On arrival Hash was very nice, he brought us to our room , on first impression it wasn’t a great the place and wasn’t cleaned to a high standard , the sofa and cushion covers were grubby and the walls were badly scuffed . The outdoor pool area very small and bar is pricey. I ordered a mojito and the mint was rotten, making it in my eyes undrinkable . During our two week stay the cleaners never done a deep clean of our room. They only changed our towels and bedlinen when we asked . Didn’t find the staff over friendly , but a shout out to Robin in the restaurant who was working mainly on his own every morning with two other colleagues there, but he may as well have been on his own. He never stops working extremely hard whilst the rest of the staff look like they do nothing , especially the guy at the pool bar who is just lazy human being. On two occasions we seen staff members hide behind outdoor furniture on balconies opposite our room and they were smoking and drinking coffee. The food in the restaurant is just awful and the choice is just shocking. Furthermore the birds that peck on top of the baskets eat better than the guests , most mornings we would arrive between half eight to nine and most of the food containers were empty , absolutely shocking if your offering food until 10.30 they should be fully stocked until 10.30 , it got to the stage that our children stopped coming to breakfast, maybe that’s what the hotel wants so they can save money , it’s a good job Mauritius is so beautiful as we certainly wouldn’t be coming back for the Domaine grand Baie resort. Our advice is to look after Robin in the restaurant as good staff are hard to come by , but if he’s not given help you may lose a diamond.