Hotel Cedrán

I recently stayed at Hotel Cedran in July, and I regret to say that it was one of the worst hotel experiences I have ever had. Here are the major issues I encountered: 1. **Reception Service**: - The receptionist, Juan, was incredibly rude and unhelpful. He denied me access to the toilet, forcing me to relieve myself outside, which is both unprofessional and unacceptable. Later, I observed him allowing another woman to use the toilet, which suggests discriminatory behavior. 2. **Room Conditions**: - The bed was infested with bugs, making it impossible to sleep comfortably and causing significant concern for my health and safety. - The room lacked proper ventilation and fresh air, making it stuffy and uncomfortable to stay in. - Overall cleanliness was poor, and the room did not meet basic hygiene standards. 3. **Facilities**: - The parking situation was a disaster. It was chaotic and poorly managed, causing unnecessary stress and inconvenience. - The breakfast provided was substandard and did not match the quality one would expect from a hotel of this purported caliber. Given these issues, I cannot recommend Hotel Cedran to anyone. My experience was extremely disappointing, and I hope the management takes immediate steps to address these problems to prevent future guests from enduring the same issues.