Sankt Jörgen Park

早餐很好吃，房間很大很乾凈

Nice hotel, normally inwould recommend a hotel like this. However when ypubpay 320euro a night you would expect the spa to be included in the price, and not pay 30 euro per person extra. Really bad and unexpected. Restaurant is good, breakfast well. Too hotel, without a high service level

+ Good customer service, i.e. I forgot my tooth brush and got one from the reception + Big gym with a big variety of machines + Big breakfast with many different alternatives + Free parking next to the hotel

Very nice hotel. Great spa and service minded staff! We checked in late and the front desk booked a taxi to our restaurant in adgangen because we were short on time. Great pool area with indoor and outdoor pools.

Overpriced and terrible service. And if you complain about anything, they will simply ignore you. Don’t bother; Gothenburg has many other hotels and restaurants to offer. I have been a Gym member at Sankt Jörgen for over 10 years; my wife and I usually treat ourselves to overnight stays there a couple of times a year; I even held a full-day work conference at their golf annex five or six years ago. So I know the place and what it used to be like. The hard truth is that it has gone downhill, hard. For this stay my wife and I didn’t get the room we ordered. We ordered park view and got city view and got stuck there because the hotel was fully booked and all the guests already checked in. But the front desk people were very, very sorry. When I wanted to tell the staff about the table I wanted to book for dinner (a tradition of ours full of good and bitter-sweet memories gathered over the years) I was informed that making such reservations was no longer possible. When I pointed out that the room I got was not what I paid for and that this stay was off to a bad start, the front desk told me that they would do their utmost. Come dinnertime, the Maître D´ shows us to a table which is not the one I wanted. Fine. No other tables available, I guess. They did their best. Except they didn’t, as I soon found out, because much better-placed tables got freed only minutes after we arrived. When I spoke to the Maitre D’, his contempt could not have been more obvious. Those tables are needed for other guests (so it is possible to book tables, just not for me) and anyway we are already sitting and we should be happy where we are. I pointed out that it is possible to move guests, at which point the Maitre D’ simply turned away and left me there. Never in my life have I seen such disdain. I was shocked. Complaints to the front desk didn’t help. Lots of nice words and head bobbing full of understanding and kindness, but no real efforts made. They promised to talk to the restaurant about what could only be a communication issue and to get back to us, which of course they never did. Foodwise, our starters were horrible and our main course barely passing. And all of this cost us the tidy sum of SEK 4,200 for one night in a hotel room which was not of the type we ordered, access to the hotel swimming pools, and a bad dinner made even worse by the Maître D’ with the wort attitude I have seen in my life. Upon checkout, we found out that we had the honor of being asked to settle the whole bill, because long-standing loyal guests like us be damned, I guess. So don’t bother with this place; Gothenburg has better hotels and restaurants to offer.