FUJI OUTLET HOT SPRING HOTEL

We had a really great experience at this hotel. There is a shuttle bus near the hotel that takes you to and from the JR Gotemba station and the Gotemba Premium Outlets. The room is really big for a Japanese hotel, and you even have a jacuzzi/hot spring bath in your own room! As for breakfast, it is buffet style with a good selection. The food is also delicious! The best part of all is still the service they provide. At the Fuji Outlet Hot Spring Hotel, they really go out of the way to serve their guests. We had 2 suitcases stored in the hotel when we checked out and went shopping at the outlets. We went back to the hotel to pick up our suitcases at around 19:20 and intended to take a taxi to the JR Gotemba station to catch a train back to Tokyo station. The front desk staff helped us call a taxi but no taxi would take the order because there was a bad traffic jam. It was on 3rd January 2025, a public holiday, and there were many cars heading for the outlets. Upon knowing our dilemma, I think it was the hotel owner, instructed a staff who just got off duty to drive us to the station. He even checked the train schedule for us! They refused to accept when we offered payment for the ride. Overall, the service was superb and I will definitely recommend this hotel to everyone. They have front office staff who speaks either fluent English or Chinese. We wish to thank the owner and his staff for such great service and will definitely stay in this hotel again if we were back in Gotemba.

房間寬敞，室內有獨立的廁所和獨立的温泉浴缸和淋浴，真温泉哦。早餐不錯，餐廳也很漂亮。距離outlets很近，逛完奧萊泡個温泉就地休息很棒。地理位置偏冷清，吃飯要開車出去一段路，不過自駕還是很方便的。

看到是個新酒店，價位很好，就訂了房。很方便找到酒店。我在奧萊搭乘免費班車在第一站東明御殿場下車，走了幾分鐘就到了，很方便。酒店很棒！前台接待很熱情，可以使用中文和英文，所以入住辦理和解決問題一切都很絲滑。房間很大，備有保險箱、微波爐，很方便。最讚的是房間可以泡温泉，舒服至極。入住一定要買早餐，忒值了，能吃到扶牆！總之，很贊很贊！

箱根玩好去御殿場奧特萊斯購物，晚上預訂了富士奧特萊斯温泉酒店入住，酒店位置很好，御殿場奧特萊斯免費巴士坐到東明御殿場站，下來步行5分鐘左右就到了。酒店乾淨衞生，房間空間可以，最讚的是酒店遇到了華人的工作人員，十分熱情，幫我們買到了去東京的快速巴士車票，幫我們解決了燃眉之急，在此特別感謝這位華人大哥

酒店前台經理非常友好，看到我們吃好午飯回來靠在大堂沙發上休息，他就説讓服務員快點打掃一間出來，然後讓我們提前一個小時入住了，非常暖心。酒店早餐雖然是定食，但食材品種豐富、量大管飽，非常可口。值得推薦和再次入住！！！ 設施：很好 衞生：很好 環境：很好 服務：很好

職員友善,房間大整體清潔乾淨. 浴室乾淨很大,浴缸舒服有按摩. 早餐令人有點失望,沒有什麼食物選擇. 住兩晚,第二天回酒店時發現整袋垃圾放在小枱旁邊,沒有收走實在令人驚訝! 房間內雪櫃不夠冷凍 酒店週邊很多食店和購物中心還有超級市場,很方便 整體酒店舒適