Usuario invitado
8 de mayo de 2025
Attended a function in this hotel. Food was average but passable, however service was a disaster. Tables not checked by anyone, service staff or management. Ordered extra gravy with mains didn't get so beef was very dry. No dessert arrived at the table, then after asking two arrived then staff disappeared from room. Tea coffee never arrived, had to ask four different times, when I spoke to supervisor got nothing but attitude, same for the two service staff. Management need to train staff in customer service and need to check all tables received what they ordered. This should be standard and basic. Very poor would not recommend.
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