Pashahan Hotel

Sergio, un hombre absolutamente maravilloso que deberías conocer al menos una vez en tu vida. Vimos este hotel en un video de YouTube, y luego buscamos en Google y leímos las críticas. Luego decidimos reservarlo. Estamos muy contentos de haber elegido este hotel como nuestro hogar durante unos días. Superó nuestras expectativas. El hotel está dirigido por un hombre sabio y maravilloso llamado Sergio, es el propietario, gerente, financiero y el cocinero del desayuno. Una persona muy profesional, experimentada, educada y amigable. El hotel está ubicado en un lugar perfecto, justo en la calle principal y lo suficientemente lejos de un buen lugar para dormir y de las narices. El hotel está limpio y el maravilloso personal lo atiende muy bien, lo que nos hizo sentir como en casa a mí y a mi esposa. Nuestro mayor respeto es para el Sr. Faiq, la Sra. Sulaikha y la otra dama cuyo nombre no recuerdo. EspañolTodo el mundo va a Capadocia para ver o experimentar los globos aerostáticos. Este hotel está situado en el lugar perfecto y con vistas a la ciudad, desde donde se ven todos los globos desde primera hora de la mañana hasta el final del vuelo. Al menos un par de globos pasan tan cerca del hotel que parece que puedes tocarlos. Reservamos una habitación con terraza y pasamos un rato estupendo por la noche mirando la ciudad y la luna. La habitación es muy espaciosa, muy limpia y las camas son cómodas. Tiene todo lo que necesitas. El registro de entrada es el más rápido que he experimentado. El hotel tiene un aparcamiento muy grande para tu coche si tienes uno de alquiler. Gracias Sergio por hacer que nuestra estancia fuera muy especial. Nos sentimos afortunados de haberte conocido. Te deseamos todo el éxito en la vida y esperamos verte en el futuro. Te has ganado un lugar especial en nuestros corazones. Gracias, sin duda te mereces 5 estrellas. Sigue así, el mundo necesita hombres buenos como tú. Gracias.

We stayed 3 nights in this hotel, and if we were to return we would definitely choose it. The owner as well as the staff are very professional, kind and always attentive to the service that toasts their guests. The location is perfect for visiting Goreme and its surroundings, the breakfast with a spectacular view of the goreme valley is very abundant and truly genuine, the rooms very spacious, clean and where nothing is missing. it was truly a pleasant experience. Thanks for everything, Sergio!

Having read positive reviews about Sergio's hospitality and friendliness, we did not hesitate to book a hotel room in advance. After booking the room, Sergio texted, willingly answered all questions. But as we arrived tired late in the evening, our mood was dampened by the fact that Sergio did not even respond to our greeting, but simply looked at us haughtily through his glasses. As a token of attention we gifted him with Kazakh chocolate, but in response we not only did not hear a basic "thank you", in addition, he carelessly pushed the chocolate away from him. Instead of greetings we heard "My house, my rules", about which he told us 2 times during 10 minutes). Especially perplexed by his words, which sounded literally: "If we find food, snacks in the room, then you pack your bags and immediately leave the hotel". We understand that he has his own rules, but it was possible to present them not in such a categorical and rude form. Thus he showed himself in a bad way: unfriendly, ill-mannered, not hospitable. Further strange was his behavior in the first two days, when we were alone, he ignored us, but on 3-4 days in the presence of other guests, he was courteous and kind. As for the rest, the hair dryer in the room was underpowered and turned off after a couple minutes of use, I would also like to mention that the coffee at breakfast was not of the best quality, weak consistency. We witnessed dislike of cats, Sergio chased cats out of the hotel, on the last day at breakfast we witnessed Sergio reprimanding the assistant in front of the guests, because we understood Turkish, he should keep this in mind in the future. Overall impressions about the first two days of stay in the hotel remained extremely negative because of Sergio's behavior. I got the impression that Sergio's attitude to guests depends on what country they come from, because with guests from Europe he was extremely kind. Positives: The room was clean and cozy, equipped with all the necessary accessories, quite tasty and varied breakfasts, as well as friendly service staff, Sergio’s assistant is a wonderful person, he cooked delicious breakfasts. The rooms are equipped with a garbage can for separate collection and sorting of garbage. As our flight was late, Sergio kindly allowed us to leave our suitcases at reception.