Wonder of Cappadocia

1. The room (#302) is not only dirty, but it smells like cigarette smoke and mildew/mold. 2. The owner and his staff smoke cigarettes and the entire place smells of smoke. 3. The shower was dirty with lime scale/soap scum. 4. The place is dated and the furnishings are old and in need of repair/replacement. 5. There is no curtain on the door that leads to the balcony facing the town. Which has a direct view inside providing no privacy and no way to close out daylight. 6. The owner lied to us and said that he would refund us if *********** said it was ok, as they take a commission. We got them on the phone in that moment and *********** agreed to waive the commission and he still refused to refund us and said that he was booked and couldn’t move us to another room. 7. He was acting very rude towards us and accusing us of lying making us feel very uncomfortable around him or in his place. 8. When I said I would be posting a bad review, he said, “I know what you are trying to do lady and it isn’t going to work.” 9. The one good thing about the place was the nice little cocker spaniel named Bella who lives there. 10. There are many other options in Goreme.

Stayed for 3 nights with my husband in the 305 room for our honeymoon and we loved it. Room was spacious, clean, and the view from the balcony was amazing! Even the view from our bed while having all the curtains open was so beautiful. We could see all the mountains and the balloons. They had a terrace with a rooftop area that was perfect for viewing the hot air balloons in the morning while having breakfast. The breakfast was delicious! Something useful was to have access to free water from the terrace and reception so we could fill our bottles without having to buy water! Their location was perfect; everything was walking distance. The staff are so friendly and helpful. We are so grateful with Bura and Fatih! Fatih was kind to help us cancel last minute one extra night since we realised it was better to stay only 3 nights due to our timeframe. We were expecting to pay a fee but none. Bura helped us with any questions (he was always there!). We booked with him the horse riding (he was our tour guide, it was just us and him! Pretty much a private tour!), and he helped us booking the Turkish bath (amazing place recommended by the hotel with pick up and drop off). Even after check out, their attention continued.They allowed us to stay until 3 pm in our room since we had to take a late bus. After that, later in the day I was even able to have a shower since they have a shower in the reception area. They also made us the favour to drive us to the bus station which was super handy when you have many bags. Lastly, a bonus from the hotel are the hotel pets: Bella (a cocker Spanish) and Findik (hazelnut cat). Definitely would recommend staying here when exploring Cappadocia. BEST HOTEL IN CAPPADOCIA. We were even sad to leave to our next stop. Thanks for your hospitality and making us feel welcome! Maria and Andrew

I had a great stay at this hotel for one night. They gave me a room with a balcony and the room was big and clean. All the staff are nice and accommodating. They also helped me with my red tour. The breakfast was also good. They also gave me a ride to the bus station. I would definitely stay here again when I come back to Cappadocia.

Great and comfortable stay in one of the highest cave hotels in Cappadocia: perfect for balloon sighting and taking in the town at night. Fateh and his family are so kind and caring, often going above and beyond: such as letting us eat breakfast slightly earlier so we could catch our shuttle bus to the airport. The cave hotel has all the amenities and is very comfortable, with personal touches which really make you feel at home, such as umbrellas for the guests to use available at the entrance and the ability to contact them through WhatsApp in case anything goes wrong. Breakfast was plentiful and very satisfying with a wonderful view, beds were comfortable and large and cleanliness was also to a very high standard. 100% recommend this wonderful family hotel to stay in when you are in Cappadocia.