Madara Park Hotel - All Inclusive

Hey, I’m Sergey and I was in the hotel for 8 nights in the 20th of June and here is my honest review. The hotel was terrible. The Internet was terrible — only 3 Mbps and constantly dropping. We were given a room with a barely functioning air conditioner, and it was always stuffy. Maintenance came twice, but told us it was too hot outside and the AC couldn’t do more — even though the unit in the room next door worked perfectly. The TV didn’t work either. Tiles were falling off in the pool area, and my sister cut her foot badly because of it — there was a lot of blood. The drinks, including alcohol, were watered down. The housekeeping was poor — I had to personally go to the reception desk to ask them to remove someone else’s hair from the shower, as the drain was nearly completely clogged. The only things we really enjoyed were the food and the entertainment — billiards, table tennis, volleyball, the bartenders, and the animation programme — which were excellent for both children and adults. As a business owner, I understand how important clients interaction is. The animators approach new guests, start conversations, and ask questions — it creates the feeling that people are cared for and genuinely interesting, which is exactly what one needs on holiday. When they interact with guests, they do their best to show sincere interest; they’re only 16–17 years old, and they perform incredibly well. Each animators has their own strengths: Yasen is especially beloved by the children, Miki is better with adults, Ilko is the best DJ, and Kari is perfect in every way. Everything works excellently when each person is in their right role. But when they start swapping roles, things don’t run as smoothly — though that’s a leadership issue: ensuring everyone stays where they shine brightest. I’ve travelled across many European countries, and without a doubt, this is the worst 4‑star hotel I have ever stayed in. The only saving grace was the animators and bartenders, and also the guests staying there — it was easy to socialise with other visitors and speak English.

Actually 4 1/2 Alexander barman brill relaxing 3 days entertainment not up to much very repetitive reception ladies were very helpful when I arrived as I’m not tech savvy helped find phone charger cable store as I packed the wrong one food excellent everything I needed for restful stay

I decided to come to this hotel as a solo traveller from the UK and I was very nervous. People say to ask for a pool facing hotel room but I didn’t mind as I was only sleeping in there. The guy behind reception showed me on a map how to get to the beach which I walked to twice a day and I have never felt safer walking there. The hotel staff are very nice including Alexander behind the lobby bar. His customer service skills are outstanding and nothing is ever a problem. I think every hotel needs someone like Alexander!

Definitely NOT a 4 star hotel! Both indoor and outdoor pool were freezing and water was dirty, key for the room stops working all the time. Very limited range of drinks and have to pay for basic drinks like iced coffee. You have to reconnect to the wifi about 15 times a day as it automatically disconnects you. Doesn’t offer towels for the pool. Furniture is very old styled in the rooms. The walk pathway to the back entrance of the hotel is terrible. However, food is very good.

I'll start with the good hotel nice, food nice although a bit repetitive, towel for the pool, reception bar man. Now for the not so good there are very few English here so no chit chat actually far from it, plastic cups for every drink maybe in the evening you will get a glass but you have to ask for one and you would think ashtrays were an endangered species. They have a cold drinking water machine but not allowed to fill your water bottle only plastic cups. Lifts are a nightmare only 2 for 6 floors forever waiting and the hotel was far from full, long walk to the beach and the paths are terrible especially the back short cut and lastly quite shocking there is a tip jar in the restaurant as a couple were leaving they couldn't get the money in so the meet and greet lady helped only to keep it and slide it in her pocket. Will not be returning.

Everything was excelent. Diversity of food, professional staff and animation. Pet friendly A well-prepared staff, 24 hours guarded parking, enough space at the pool for everyone. Inside pool with guard, so also children can go and swim. They check daily the ph pf the water and clean the pool and the seats. I recomand for family/friends/business trip.