Usuario invitado
15 de mayo de 2023
Don't go here - unless you want to be severely disappointed. I responded to Gold Beach's request for a review after our recent stay, with a concern about the property and that I wanted to address directly with the general manager. I stated that if I did not hear from him, I would share my concerns on a review site. I have not heard from the general manager so I have no choice but to share my comments on review sites. It is evident that there is no concern from management for this property. Our room was an oasis" in a sea of dirty and obviously dilapidated buildings, including ours. The sign says "renovated" - which is not true as the majority of what I saw with dilapidated and in need of serious repair. The website looks professional and inviting but it DOES NOT MATCH THE REALITY OF THE PROPERTY. This is truly a misrepresentation. If you say "renovated" on your sign, you need to renovate the reception area that is a person's first impression and right now it is an outdated, dirty and dinghy looking place. The breakfast room is equally dated and dinghy and not a place where you want to even eat. If renovation is in process, say "renovating". We were in a room with an ocean view on first floor and directly off the huge asphalt parking lot. The outdoor carpet in front of our door extending to the end is filthy, green color with holes from wear. This is the first impression when you enter the room. It is downright gross. It appeared that they replaced some of the bad carpet but stopped short of our door for about a 8 foot section. Even though this unit had been updated, it is already going downhill with large dirty spots on the carpet, scuffs and chips on the wall paint, dirty box springs skirt and a clogged drain in the tub where we were standing in inches of water. On the way to the ocean walk, there is a "broken" picnic table just sitting there - why not remove it rather than have broken things visible? Hot tub "closed for maintenance" is not a good sign with the rest of the neglect of this property but from other reviews, this has been closed for maintenance for years!!!. Great view from the property and quick access to water. I can' believe that I did not more thoroughly read the reviews on this property. If it hadn't been for the renovated unit itself, I would not have stayed. It's really disappointing that this place is allowed to stay in business and sucker people in with their great website. The staff at the office were friendly.
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