Premier Inn Glenrothes

Firstly the staff on reception were fantastic and friendly Sadly I had the worst nights sleep in an uncomfy but NEW silent night bed, the old ones were definitely better So much so I tossed and turned all night and awoke to find the pillow case half off to reveal the most disgusting stained pillow case protector I mentioned this on checkout and the poor nights sleep and was advised to report it asap to Customer Services for a refund which I did The refund I received was £34 not a full refund as the beds have all been upgraded I explained that the complaint was for uncleanliness and would have expected a full refund without hesitation regardless of quality of sleep After endless emails they insisted this is all I was entitled to under their good housekeeping policy which is a shame as the staff are an asset to Premier Inn

I had a good two night stay at Premier Inn Glenrothes. Room was as expected, if a little dated and worn out in parts, but more importantly it was clean and being located on the back of the hotel very peaceful for a good nights sleep as I am a light sleeper. Shower perfect, although its the old fashioned over bath type with curtain, good pressure & hot, no issues here for me.

We spent three nights here and were very satisfied with everything. The room was clean and comfortable, enough surfaces to unpack and not have to live out of the suitcase. Nice size car park and all the staff were delightful. We had an issue with the tv remote not working, I went to reception and I was given a new replacement immediately. Breakfast was excellent on each morning, and the two evenings we ate there the food was good, typical Brewers Fayre food, but well cooked. We would have no hesitation in returning or recommending.

The room was filthy. Spiderwebs everywhere, brown stains on the bedding which I will generously say looked like chocolate, and dirty teaspoons. This wasnt the only thing I wasnt thrilled with, had they asked me to provide this review so i could have copy/pasted my feed back that would have been more convenient. Try the Travelodge.

I use premier inn all the time for business, i prefer them as you always know what you are going to get, The security of the car parks is very important to me, they are always secure and have cameras. The only thing I would welcome is a discount for regular uses.

The bed was very comfy (and high!), and the room was large and quiet enough for the one night we stayed. There was only one electrical socket at one side of the bed, so I had to charge my phone etc. over at the dressing table, while my husband charged his at the bed. There was a large chip in the enamel in the bath and the shower was hot but it didn't get to the temperature my husband would have liked, though the tap water did get hot enough. There were plenty of mirrors in the room including a full length one, but no ironing facilities at all. There was a hairdryer, and there was shower gel and handwashing gel in the bathroom, but nothing like hand cream or even just shampoo. There were tea and coffee making facilities but no bottled water. I get that this is not classed as Luxury accommodation and Premier Inn really just serves a purpose for short stays but these small additions would have been welcome. We had breakfast in the affiliated Brewer's Fair next door, where there was plenty of choice (you helped yourself) and we had the full English. It was all hot which was a nice surprise as it had all been sitting in the dishes, but the Black Pudding didn't look 'right' and it definitely didn't taste 'right'. I think it may have been preciously frozen, I'm not sure. The bacon was a little greasy and dripped when I held it up. Apart from those issues the breakfast was ok, and as the Brewer's Fayre was tied to this Premier Inn I've included it in this review.