Quality Inn & Suites - Glen Rose

Get what you pay for The room was some what dirty had spiders in the corners. Bed was not a king like advertised and gave us 2 very small pillows. Area is a little shady as well

When we checked in they were working on the cable TV which never got resolved so we were without television. The frame under the one bed was broken so the bed tilted towards the floor all night long causing a person to fall out of bed because of it. There were several holes in the wall a mirror was attached to the wall with rough cut wooden blocks there were gouges in the sheetrock where the door had been pushed open and never repaired. The seat on the toilet was completely loose so when you sit down on it it moved to the side and pinched unacceptable. When you leave the facility somebody had spilled something in the concrete driveway that look nasty and was left there for at least 2 days even after they were told they had a mess out there. The stuffed chair was positioned by the heater in the corner so I was going to turn it so the air would not blow in my face. That's when I realized there was a leg broken off is a reason they had it stuffed in the corner that way, you could not sit in the chair. We brought these things up with the front desk, but was told to bad these things did not get fixed. No care what-so-ever for the paying customer. They got their money from *******. Going forward there needs to be some changes made. I will never stay at another Quality Inn and if ******* continues to support this facility we will not use ******* again. I feel my money back is the least you or them could do. I do have pictures of these complaints, it's not just a lip service complain