Kirkhouse Inn

Lamentable experience at the Kirkhouse Inn for a family meal for 3pm, which ended with a walkout and no meal! Arrived to find no table settings for booking made a couple weeks earlier, even though we'd called back of 2pm to say we were running late. People joining us had arrived first and felt no one knew they were coming.. Place was dead - we know why now - and dirty dishes to be collected from neighbouring table. A very young bar staff member went to get manager when we asked what was going on? When no one arrived at our adopted table, we went back out to bar and the young staff member went again to get a manager. This person listed to my by now indignant complaint but there was no sense of contrition or regret and merely said, we will sort it - no sense that it was just not up to standard experience or regret gorbour disappointing reception. I suggested testily that an apology might be warranted and headed back to the waiting party, in the off chance the manager might come to table. We waited and waited. No sign of anyone. We decided to phone the reliable Glazert Country House in Lennoxtown and secured a great table, lovely food and friendly service instead. They made our day! Kirkhouse Inn, you really really have to pull your socks up. We will not be back until you do. Poor poor show for a once popular casual eating spot.

First of all both my wife and myself like this place as we have stayed before. We booked a recently upgraded double room. The decor is lovely but there were many major issues. 1.The walls are paper thin. We were woke up at 6 am on a Sunday morning by a couple next door laughing/giggling and talking very loud. 2.No hot water in a very weak shower. 3.No bin for rubbish in the room? 4.Door lock needs replacing.We shouldn't need to stand for 5 minutes trying to lock a door to the point we gave up and left our room unlocked. Downstairs the bar and restaurant is lovely and our breakfast was delicious. The young staff are very nice apart from one female who was very rude throwing down your drink and had a severe frown on her face. Needs to learn a bit of charm to work in the Hotel industry. Both myself and my wife stay in Hotels around the West of Scotland very regularly. Overall we still like this hotel but a lot of work is still needed to get it to a high standard considering it is quite expensive to stay there. We paid £85 for the 2 of us for for b+b which was a special offer on Facebook. The normal price is £160. There is absolutely no way we would pay the normal price as it is very overpriced for what you are actually getting. So in a Nutshell lots of things to get improved.

Had a lovely overnight stay, beautiful big room, very comfortable. Had dinner in restaurant, it was very quiet but open fire made it cosy, meal lovely. Breakfast again was freshly prepared and delicious . Staff very attentive and professional. Would definitely come again, really enjoyed stay.

An excellent fine dining experience by young Sagar Massi and his front of house Farook. A beautiful setting great design (comfy chairs ) and great welcome. The tasting menu was 6 course and excellent - pork rib was delicious and halibet course very good. Very subtle Indian flavours. Overall we loved it and will be back ..

If you stay for a few days you struggle. 11 item menue, 2 burgers n max & cheese on an adult menue! If you don’t like spicy, not much left. How about, fish pie, gammon, mix grill. Not many multi nighters eat in every night. I wonder why? For a hotel, this is not acceptable and indicates that the menue is prepared for the hotels convenience and not the requirements of the guests.

Dirty, dated and not worth the money at all. A welcome smell of food and oil awaits you in the hallway, you enter the dirtiest hotel room with the feature of cobwebs on the walls, disgusting marks on the wall lights next to the bed and dust over the blinds. Two rooms booked, due to be near each other - one at one side of the hotel and one at the other due to a mistake with another booking. Do not stay here or shower on leaving.