Usuario invitado
3 de enero de 2025
2 Star only and would like to start with Pros 1. Closest hotel to Sinh Sadan just a walking distance 200 m for your Jeep Safari 2. Rooms are big and The Restaurant Staff ( rest of the team below par) was the only positve Cons 1. The room had a slight smell . Considering u charge 5K a night, basic things like towels, soap and related were not in the room when we checked in at 4.00 am and had to be asked for 2. Black Stains n the sheet in certain areas ( we had spent only 2-3 hours in hotel so ok) and there was a fork stuck in the Sofa in the room 3. At time of booking online, they take ur card details.. but being called nearly 6 times to make advance payment else we will release the room. stayed at Lemon Tree Dwarka, Fern Junagarh and Lordsin Dwarkadish .. none called so many times to make advance payment and just asked time of arrival . The manager stated that my team has called u many times to make advance payment and u r not making. When I said u have my card details and can debit if i dnt check in.. he says that facility is not working. The team really needs to work n this as been to 3 hotels post this mentioned above and none made any such fusses or calls like Pride Biznotel Though the proximity to the Sinh Sadan would definitely book Fern Sasan Gir ( only suites were available and so cld noty book for this trip) as customer centricity is important. After paying the money when u arrive to ask for basic like towels, unclean room indicate need to rethink. Would not pay more than INR 1.5 K for the same
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